What should I do if my Thailand Pass request has been pending for 15 days?

Go to Mexico

Try sending an email to here is what i have sent them (minus the rainbows 😂)

Maybe a silly question but have you checked you’re spam folder?

me too waiting since 5 days

Maybe try this:

Suggest you send messsage to this Thailand Pass agency...

They can help you...

Fees are very reasonable...

Thailand Pass will be closed for all new Test and Go and Sandbox applications (except Phuket Sandbox), starting from 00.00 hrs. on 22 December 2021 until further notice.

New measures apply for all applicants on Thailand Pass, as follows;

1. Applicants who have received their Thailand Pass QR Code can enter Thailand under the scheme they have registered.

2. Applicants who have registered, but have not received their QR Code must wait for their Thailand Pass to be considered / approved. Once approved, they can enter Thailand under the scheme they have registered.

3. New applicants will not be able to register for Test and Go and Sandbox measures (except Phuket Sandbox). Thailand Pass will only accept new applicants seeking to enter Thailand under Alternative Quarantine (AQ) or Phuket Sandbox only.

4. Passengers who will arrive in Thailand under Test and Go and Sandbox Programme must undergo their 2nd COVID-19 test using the RT-PCR technique (not ATK self-test) at government-designated facilities (no additional cost).

Re-apply