What should I do if my Thailand Pass application is still being reviewed after 8 days?

Jan 16, 2022
3 years ago
Eri ************
ORIGINAL POSTER
Hi everyone.

This is the 8th day since I applied Thailand Pass, still "being reviewed"

Should I make a second attempt?

Can you think of any possible mistakes I made?

Any tip is appreciated.

Thanks!!
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TLDR : Answer Summary
A user is experiencing delays with their Thailand Pass application, being reviewed for 8 days, and is seeking guidance on whether to attempt a second application or to identify possible mistakes. Community members suggest contacting the relevant authorities, ensure proper submission of documentation like QR codes for vaccination, and share personal experiences regarding their own applications. Overall, the consensus is to avoid making a new application immediately to prevent confusion.
Declan ***********
I love Thailand šŸ‡¹šŸ‡­., the People., way of life., my Wife and Kidsā€¦ā€¦ But Itā€™s time to join the rest of the free world and make it possible for people to come home - Many Tourists have gone forever - Time to let families re unite - šŸ˜„šŸ˜„šŸ˜„
Lai *************
It took me 3 times, itā€™s how you upload the documents
Declan ***********
@Lai ************
- Yes ., PDF to JPEGsā€¦.. Not everyone is computer literate ā€¦. šŸ˜ž
Declan ***********
I was knocked back because skew codes on vaccines were not clear enough ā€¦.. but only took one day to resolve - Donā€™t make a second attempt as they will get all confused šŸ˜
Eri ************
ORIGINAL POSTER
I have got one! Thank you all for your helpā¤

Apparently, "cropping QR code" of vaccine card worked...
Charlotte *********
We used this e-mail and contact form on the qr code and got our thai pass back within an hour (after waiting 9 working days). Hope this helps šŸ˜Š
Eri ************
ORIGINAL POSTER
@Charlotte ********
thanks!

I have sent both email and contact form this morning as well.

No reply so far but let's seešŸ¤ž
Lai *************
@Charlotte ********
, itā€™s not just for Phuket? I land in Bangkok (BKK) airportā€¦ If works for Bangkok I will email them ASAP
Charlotte *********
@Lai ************
@Eri ***********
sorry both, thought you were applying for Phuket Sandbox- this is only for Phuket Sandbox!
Lai *************
@Charlotte ********
, what about landing in Bangkok?
Charlotte *********
@Lai ************
sorry I don't know about that as I applied for Phuket Sandbox. The numbers on the thai pass website might work šŸ˜Š
Lai *************
@Charlotte ********
, I just emailed the Thai embassy in šŸ‡ŗšŸ‡ø
Eri ************
ORIGINAL POSTER
@Charlotte ********
Yes I am applying Phuket Sand box!!
Eri ************
ORIGINAL POSTER
@Lai ************
Apparently this link is for Phuket Sandbox...
Mac **************************
Eri ************
ORIGINAL POSTER
@Mac ***************
thanksā€¼ļø

How can I find this contact?
Eri ************
ORIGINAL POSTER
@Mac ***************
thanks šŸ˜Š
Mac **************************
I tried 3 times with different email account. For the third time I got the pass. Also while waiting, I keep messaging the fb account of consular.
Peter *******************
did you submit QR codes for your vaccine certification ?
Lai *************
@Peter ******************
, QR code where can I find that? Iā€™m in the USA and we are not familiar with that
Peter *******************
@Lai ************
sorry to hear, but its nothing new that your country isnā€™t geared to cater to other ideas than their own, unfortunately now it doesnā€™t work so well for the US of A to take a position of their way or the highway.

In my case the QR codes made the difference between an unprocessed application for 7 days and one that gave me a confirmation result in just 3 minutesā€¦ asia has been using QR codes for over a decade now, and its being used with great success for a wide variety of processes. In some places you cant even pass through without a QR code reader, for a period the Airport Authorities of Thailand even required a scanning a QR code at checkpoint to pass through to security and the Thailand Pass itself IS a QR codeā€¦ so, I recommend getting familiar with it if you want to spend time in Asia šŸ‘
Phil *******
@Lai ************
you donā€™t need a QR code for the vaccine if youā€™re in USA. I just sent photo of my vaccine cards.
Peter *******************
@Phil ******
its not about needing, its about making it easy for them to process to reduce processing time, prevent processing fatigue and annoyance leading to them pushing your application to the bottom, etcā€¦ but you can keep insisting you dont need it, in the meantime we get buried in people from other countries that arent so arrogant, anyways, frankly its nice there arent so many people from the USA, so keep it up šŸ‘
Eri ************
ORIGINAL POSTER
Yes I did. Someone mentioned that better to crop QR code, so I did it.
Liz ********
@Eri ***********
We did QR codes too. Weā€™re on 7th day. Like you wondering if we did anything wrong but donā€™t think so. Seems quite a few people waiting.I think wait another few days if youā€™re not flying very soon. Good luck
Eri ************
ORIGINAL POSTER
@Liz *******
Thanks! Cross our fingers.
Eri ************
ORIGINAL POSTER
Means cropping the QR code?
Peter *******************
@Eri ***********
it made the difference between two applications for me
Lai *************
What is the Thailand passšŸ‡¹šŸ‡­ ? Is that mean no quarantined?
Benjamin ******
@Lai ************
Thai pass allows a person to enter Thailand. It is separate then quarantine OR a visa/ visa exempt/bilateral agreement.
Lai *************
@Benjamin *****
, where can I apply, and how much?
Benjamin ******
@Lai ************
Thai pass is free. You can apply at

*************************
Lai *************
@Benjamin *****
, thanks. Will they bring back Test and Go. I couldnā€™t select that one as of right now.
Benjamin ******
@Lai ************
We don't know. I doubt they would bring back test-n-go in the way it was before
Benjamin ******
Have you contacted them yet?
Eri ************
ORIGINAL POSTER
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