What should I do if I have not received my Thailand Pass for the Phuket Sandbox despite multiple follow-ups?

AQ.in.th.

Pay them $100. They rush your pass in a day. Not a scam. Just saved my ass.

We had same worry and I emailed with subject: dep date **jan and we got approved the same day, Late at night. Good luck.

Is there a way to call for free? I’m from Canada and set to leave Jan 27th. Been 7 days now and still no Thailand pass.

+66022035000 and then press 33001 at working hours0 and then press at working hours

I tried many numbers but only this one worked for me

if you want help Take taxis and vans SHA+ for airport transfers in Phuket. Friendly service, affordable prices. DM me

The latest on entering Thailand. The Thai Government announced on Jan/ that if you’re holding a Thailand Pass and entering Thailand on or before January 15 you may still take advantage of the Test and Go Program when arriving in Bangkok. In addition, the Phuket Sandbox Program remains available to travelers with international flights arriving at HKT. The Phuket Sandbox allows you to freely travel around Phuket once you receive a negative PCR test result administered on arrival (typically within a few hours). After 7 nights on the island, and following a second negative test result you are free to travel within Thailand. We expect further news, including possible expansion of the Sandbox program to other areas of Thailand, within the next week or so.

1st number worked for me today. But you have to keep calling back. If they say you will get email in 15min and you don't keep calling. Finally approved 3 weeks later

Check your status on the thai pass web page. After you filled your application was successfully received you were given a number. Use this reference number to check your status. The button is on the opening page of thai pass application

Did you upload your vaccine QR codes separately? It processes within minutes if you do.

You have to stay on hold for approximately 25/30 minutes. Be patient! This is the magic number: +6622035000. You will hear instructions in Thai… first press 9 for English (it doesn’t make it English lol) and then option 2. Hold for 25/30 and you will get through. Speak slowly and you should be sorted within a couple of hours after the call. minutes. Be patient! This is the magic number: +6622035000. You will hear instructions in Thai… first press 9 for English (it doesn’t make it English lol) and then option 2. Hold for and you will get through. Speak slowly and you should be sorted within a couple of hours after the call.