What should I do if the Thai embassy in Washington DC hasn't sent me the required documentation for my eVisa application?

A user is experiencing difficulties with the Thai eVisa portal, specifically regarding a lack of communication from the Washington DC embassy about required documentation. Despite sending multiple emails and attempting to call the embassy, they have not received the necessary information. Other commenters share similar experiences with different consulates, express frustration with the process, and suggest contacting the visa department directly via phone or email.