Answered2 years ago
What should I do if my payment is not accepted when applying for a Thai tourist visa?
Don’t know if anyone can help but I have tried several times to apply for tourist visa and when it come to payment my card will not be accepted even though I have checked with the bank and no problems there .
Called Canberra embassy and they told me to redo the application which I have done and same scenario ( payment not Accepted)
Therefore don’t know what to do next 🥶😭
Called Canberra embassy and they told me to redo the application which I have done and same scenario ( payment not Accepted)
Therefore don’t know what to do next 🥶😭
Answer summary
A user is facing repeated issues with payment not being accepted during the application process for a Thai tourist visa despite checking with their bank and contacting the embassy. Commenters suggest various solutions including trying different payment cards, ensuring browser compatibility, checking card details, and using bank debit cards as alternatives for payment. Other tips include clearing the browser cache, using different devices or browsers, and even asking friends to assist with their cards.
43 repliesnewest first
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Martin *********
Ask a friend to use thier card
Sharlene *******
OP@Martin ********
found company in Melbourne that does them for you and finally went thru 👍👍
Don **********
Get some cash
Sharlene *******
OP@Don *********
can’t pay by cash
Valerie **********
Are you using an IPAD. I had trouble but turned my screen to be horizontally and saw a prompt and I was done!!!!! Good luck!
Sharlene *******
OP@Valerie *********
will try that 🙏🙏
Digna *****************
I had the same issue.
They won’t accept Credit Cards.
You need to use a bank debit card and it should go through.
It did for me.
They won’t accept Credit Cards.
You need to use a bank debit card and it should go through.
It did for me.
Brian ********
You can pay by bank transfer
Sharlene *******
OP@Brian *******
it is only allowing Visa card transactions
Otto *********
One reason can be the browser. If you haven't done it already, try Firefox. Another possible problem could be, that they might not accept Debit-Cards, only "real" Credit Cards.
Good luck.
Good luck.
Sharlene *******
OP@Otto ********
thanks but am using Mastercard so shoukd work
Darren ******
I often have issues with overseas transactions by card. Make sure name is exactly as on card. I.e. middle name or only initial if that's what's on the card. Also try typing name with no spaces
Dan ********
Change browser
Jody *******
South-East Asia is a hub for websites that are no good...
I wonder when the next data leak will happen...
I wonder when the next data leak will happen...
Graeme **********
@Jody ******
bit off the subject 😝😝Jody *******
@Graeme *********
Slightly, but it's good for people to know it so they can accept it as it is in future.Jody *******
@Graeme *********
I'm sure eventually it will.Graeme **********
@Jody ******
maybe it’ll improve and become seamless. I use various Thai websites for online purchases, phone accounts, bank accounts, news etc etc. rarely have or have had a problem😁😁
Aaron *******
Try using your cellphone. When I occasionally had problems with Thai sites, it would work better on my cellphone versus laptop.
John **********
Clear your cache and try again
Nigel **********
If you have a vpn change the location…
Craig **********
Agree change your browser
Mike *********
Also could be an internet browser issue of not popping up a window required for transaction. Try using a computer or tablet. I had this issue and had to switch from iPhone to a tablet and different browser. It went right through upon the change.
Sharlene *******
OP@Mike ********
did you do new application when you switched from iPhone to tabletSharlene *******
OPHubby wants to sell condo and go Bali as too hard 😱😱
Sharlene *******
OPI am in Australia
Mike *********
@Sharlene ******
no. Just went back to the same one. On another note, their system will check to see what country your IP address is coming from when completing the application and payment. So you have to be in the country of application either physically or virtually (VPN)
Mike *********
@Sharlene ******
change to a different Internet browser app like Firefox or Chrome on your laptopSharlene *******
OP@Mike ********
yesMike *********
@Sharlene ******
is your laptop an Apple using Safari ?Sharlene *******
OP@Mike ********
I went from iPad to laptop but didn’t redo application so just used one from iPad but still won’t accept payment and tried 2 cardsSharlene *******
OP@Mike ********
gone from iPad to laptop 🥶Mike *********
@Sharlene ******
are you in the country where you are applying?Sharlene *******
OP@Mike ********
yes AustraliaLisa ********************
Double check you've input all the correct details. Usually, only Visa or Mastercard accepted.
Sharlene *******
OP@Lisa *******************
tried bothLisa ********************
@Sharlene ******
then contact your card issuer , maybe they are decliningSharlene *******
OP@Lisa *******************
tried 3 times 😱Lisa ********************
@Sharlene ******
when it's happened to me , it's because I'd mis -keyed one digitSharlene *******
OP@Lisa *******************
done that no problem
Brandon ************
You keep trying other cards until one works.
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