Unanswered3 years ago

What should I do if my eVisa application keeps saying my card is declined on the official Thai visa website?

eVisa Thailand Visa Application Issues Payment Decline 3D Verification Visa Support Online Application Problems

You***

asked Nov 5, 2023

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Have any one applied lately for evisa through the official website 

It keeps saying your card is declined though I've tried several cards 

Sometimes the website doesn't even log in

Summary so far

A user reports difficulties applying for an eVisa on the official website, facing repeated card declines despite using multiple credit cards. Commenters suggest checking if their banks are set up for 3D verification, recommend using a computer over mobile devices for better results, and mention potential issues with American Express. They also highlight problems uploading documents and suggest contacting the Ministry of Foreign Affairs for support.

9 repliesnewest first

Click comment and we will ask for your email, then OTP, then name.

Donna ******

I did ours two weeks ago on a pc and had no trouble whatsoever, visas came through within a week 🇹🇭🇹🇭

3 years ago

David ***********

I cannot upload my passport or photo I have reduced the size to lower than 3 mb but it still says it's too large.

3 years ago

Jay *******

I had trouble trying to pay multiple using my phone. IT friends I know said less problems using your pc. They were correct

3 years ago

Brian *********

I was going to suggest you reach out to support. But, now that I look I don’t see any support. 🙄

It’s possible they are having problems. But, what little there is, here is the contact.

MINISTRY OF FOREIGN AFFAIRS

443 Sri Ayudhya Road,Bangkok

*****

Thailand

(+66) 220-

*****

3 years ago

Carlos *********

Don't think they will take American express, try a different card

3 years ago

Braulio *********

TIT

3 years ago

Mart *******

It's on the blink I've tried 20 times over 3 days, different browsers pc, phone, tablet, different cards says server error

3 years ago

Henrik *****

What browser do you use.

3 years ago

Brandon ************

Do you know if your banks are setup for 3D verification? That is the verification that Thai banks use, and for some reason many foreign banks are not setup to use it.

3 years ago