Ask question

What can I do if my payment for a visa fee on the THAIEVISA website keeps failing?

visa payment issues THAIEVISA payment methods credit vs debit card browsers and payment geographical lock for cards 2D/3D secure payment expat visa procedures

Jan 22, 2024

10 months ago

ORIGINAL POSTER

Hallo,

does anyone have problems with the payment of the visa fee on THAIEVISA website? I tried to pay several times with 2 different cards today and the payment crashed every time. sometimes ended with a simple beeing logged out or simply with nthe message "payment failed or canceled". retry.

Any advice? I tried a second browser already, same.

1,136

views

2

likes

28

all likes

17

replies

0

images

9

users

TLDR : Answer Summary

A user encountered issues when attempting to pay the visa fee on the THAIEVISA website, experiencing multiple payment failures and being logged out. Subsequent comments revealed that checking for geographical locks on cards, switching browsers, or using a different device might help. Ultimately, the user reported that the payment went through without further action required after a delay. Others shared similar experiences and offered further advice, like ensuring a real credit card is used instead of a debit card, and mentioned issues related to 3D secure settings.

Alain ***************

My mom had something called 3D secure off and called the bank. The had to activate it and wait for 12 hours to try again. Not from the e-visa site but from another one where she tried to pay. Maybe it’s the same

Like

Reply

Jennifer ***********

I had the SAME issue! I tried 3 different payment types and then tried on 3 different devices (iPhone/iPad/Laptop). Then, I tried to call the Embassy for my area (Washington DC) and sat on hold for 2 hours. Decided, since you get a 30 days free pass, I’d tackle the VISA when I arrive. BTW…moving day is in 7 days!! 😃

Like

Reply

Klaus ********

ORIGINAL POSTER

@Jennifer **********

well, i am nearly that far, just to get 30 days and work from there onwards. the only problem, I have a return ticket 91day after arrival, so I think EVA AIR does not let me board in Vienna without a visa?

Like

Reply

Reply to

Klaus ********

Reply

Otto *********

Also you need a REAL Credit Card, not a Debit Card.

Like

Reply

Jay *******

It's an internet browser problem. Use a PC and not your phone to complete the application

Like

Reply

Klaus ********

ORIGINAL POSTER

But today in the morning I opened my account and I was getting ready to start my payment session. BUT MY VISA HAS BEEN PAID FOR OVER NIGHT WITH MY PAYMENT SLIP FOR VIEW. Thank you for giving my problem thoughts. SOLVED!

Like

Reply

Anthony ********

this happens to me everytime. If you log out and then back in it shows your visa pending. Which means you've paid. Just a crap payment system.

Like

Reply

Reply to

Anthony ********

Reply

Mike *********

Change the internet browser you are using or use a tablet or PC. Phone browser likely is the issue.

Like

Reply

Klaus ********

ORIGINAL POSTER

I used 3 different browsers and even changed to a different desktop but same OS.

Like

Reply

Mike *********

are you physically in the country where you are applying? Physically in the country of your passport?

Like

Reply

Reply to

Mike *********

Reply

Steve *******

Phone is fine to use in the UK

Like

Reply

Mike *********

if using Apple iPhone safari browser then you will get errors. It isn’t about which country you are in.

Like

Reply

Steve *******

Just pointing out that a phone works fine for evisa application in the UK

Like

Reply

Reply to

Steve *******

Reply

Klaus ********

ORIGINAL POSTER

Deactivating GeoControl did not help. same issue. This time direct Logout after "Make payment".

Like

Reply

Henrik *****

Have you checked if the cards have a geographical lock.

Like

Reply

Klaus ********

ORIGINAL POSTER

Indeed they have. I will unlock and try again. Thanks for the great idea!!!!!

Like

Reply

Klaus ********

ORIGINAL POSTER

By the way, all the errors came up because I used two ATM cards with creditcard function. But the same error occured with my real credit card but in the next morning the payment was done with the real credit card.

Like

Reply

Reply to

Klaus ********

Reply

Thai Visa Advice and Everything Else

... members · 60% approval rate

The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.

Thai Visa Advice and Everything Else

View the Conversation

Thai Visa Advice and Everything Else

Why can't I proceed to payment for my Thai visa application even after submission?

19 comments

3 months ago

What should I do if I'm having continuous issues with the Thai embassy portal and risk losing my visa application fee?

14 comments

3 months ago

What should I do if my payment is not accepted when applying for a Thai tourist visa?

43 comments

5 months ago

What should I do if my payment is pending while applying for a tourist visa at the Thai Consulate in Frankfurt?

9 comments

a year ago

What should I do if my credit card is being declined while applying for an LT visa online in Thailand?

12 comments

a year ago

What should I do if I'm having trouble paying for my 60-day tourist e-visa for Thailand?

12 comments

a year ago

What should I do if my eVisa application keeps saying my card is declined on the official Thai visa website?

9 comments

a year ago

What can US citizens do if they experience payment issues while applying for a Thailand METV?

3 comments

a year ago

Why am I getting an error message when paying for my visa on the Thai Visa website?

9 comments

a year ago

What should I do if my eVisa payment is showing as pending, but my bank has already processed the payment?

15 comments

a year ago

What should I do if my Thai visa payment keeps getting declined, and can I get a visa on arrival in Thailand?

10 comments

2 years ago

What should I do if my multi-entry tourist visa payment status is still pending after applying online?

5 comments

2 years ago

How can I use a Thai bank card to pay for tickets with Austrian Airlines?

37 comments

3 years ago

Why is my payment failing for sandbox PCR tests in Thailand with Visa and Mastercard?

1 comments

3 years ago

What should I do if my payment for the Thai visa application at the London Embassy won't go through?

7 comments

3 years ago

What should I do if I'm having trouble with the Thai E Visa Official Website?

1 comments

3 years ago

What are the payment issues faced when applying for the OA retirement visa in Thailand?

6 comments

3 years ago

What should I do if I encounter payment options missing while applying for an online EVisa for Thailand?

8 comments

3 years ago

What are common payment issues faced when applying for a Thai e-visa?

6 comments

3 years ago

What issues can arise with the Thai eVisa website payment process and how can they be resolved?

3 comments

3 years ago

What should I do if my Thai visa payment is pending and my appointment is tomorrow?

0 comments

4 years ago

What should I do if I can't access the Thai tourist visa application site?

15 comments

4 years ago

What is the current issue with the thaievisa.go.th website affecting visa applications?

54 comments

4 years ago

Why can't I proceed with the payment for my online tourist visa in Thailand?

6 comments

4 years ago

Has Anyone Successfully Used the Electronic TM6 Pre Arrival Website for Thailand?

6 comments

5 years ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.