What should I do if I’m wrongly denied boarding due to a blacklist for overstaying in Thailand?

Next time go to Cambodia or Bali. Thais are infamous for putting the squeeze on farang in any way they can.

File a complaint and seek compensation from airline.

You stayed 4 days and they blacklisted you still 8 years later? That's bizarre

How does the airline know that someone is banned?

Hoang, i was going to

make the guess earlier that someone had a name similar to yours - I was right. The airline should give you a refund

Are they going to give you a full refund if not get a lawyer

Or the flight was overbooked 😬

You have proof in the form of stamps in your old passport that you did not overstay. You saw a chat with a Thai immigration Official; why not try sending the proof to them or to a lawyer who should be able to sort it out for you?

Since when do airlines have the ability and/or authority to discern/discuss WHY you are banned from entering a country?

Sounds more like you’re on a travel blacklist.

Your Vietnamese name is probably common enough that they got you confused with someone else with the same name.

That being said, the Airline shouldn't really know anything about your admissibility to Thailand. I don't believe you are blacklisted by Thailand. I think the airline, quite possibly Vietjet decided they didn't want to send you and they wanted to keep your airfare.

Vietjet will take any excuse to deny boarding to anyone.

Good reason to hold onto old passports. Good luck, hope you can sort it out!

Jesus Christ! It's nothing to do directly with any check in desk.

ALL Airlines send a manifest of passengers and details to ALL countries that the plane is flying too.

They then receive a notice back saying board or not too board.

If they say not to board a certain passenger, you're not boarding and that's the end of it.

If you think you have a case of wrong ID etc you need to speak with an immigration lawyer as immigration won't and don't deal with any old lawyer.

It's a problem that can take months to sort out.

Go read up on airlines and passenger manifests.

I think the check in just used a shitty excuse. I would have gone to the ticket counter and asked there or asked for someone higher in rank.

I assume you are on an Australian passport, so the other possibility is a person with the same name as you is on the list. I had a similar experience with a govt dept years ago. Same name, same year of birth, different month. They just assumed it was me. When I asked for more detail I was able to point out, that it was a different person. Check with the airline where they got their information

From your comments it was a new passport, so not the one you used in 2015?

Did the airline give more details?

I’ve heard of similar mistakes before where the airline got it wrong.

I’m not sure how their systems work for checking that stuff but personally I would assume it was an airline mistake.

Though have no idea how to have them recheck or have another airline check without booking another flight.

Even if they somehow forgot an exit stamp I don’t think you get blacklisted.

If “you” are truly blacklisted the only way I see that happening is if some how your record is merged with the person who really did.

Maybe an error with your new passport? When they scan it does it come up as you? Is this the first time you used the new one?

If this wasn’t an airline mistake good luck.

If it was you may have to fly with a different company to test it out and be sure now.

Are the Vietnam and thai stamps both saying you arrived on the 5th and departed on the 8th ? In both countries at the same time ?

You tried to enter with a new passport ? For how many days ? Do you have a flight out?

I would ask at closest embassy to you first.

Sounds like airline messed up though, Unless you may have been the victim of identity theft. Strange case didnt realise airlines would have a list of overstayers

Demand your money back from the Airline

If you purchased with credit card, contact them for a charge back.

555

Call them?

555 airline can not deny you boarding. Immigration in Thailand can send you back. Wrong information or BS story.

Which airline was it?

Airline denied boarding ? If so, I think you need to take this up with them.

Give me information

You need to contact a lawyer, not immigration. Immigration has no reason to talk to you.