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Answereda year ago

Why did Bangkok Bank freeze my account, and what requirements do they have for expats?

MrTesla *******
asked Oct 14, 2025
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I’m Currently a WP holder for 1 year now and my Bangkok Bank account got frozen. They are requiring a Certified copy of your U.S. passport endorsed by the embassy. My suggestion don’t use Bangkok Bank. No other bank has that requirement.
Answer summary
A user reported their Bangkok Bank account was frozen due to the requirement of a certified copy of their U.S. passport, endorsed by the embassy. Other users shared their experiences, noting varied requirements at different bank branches and suggesting alternatives to Bangkok Bank. The discussion highlighted the frustration with Bangkok Bank's policies and offered insights into account management and requirements for expatriates.
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Incognia **********
Incognia **********
it is easy why dont you make it?
Greg ***********
Greg ***********
@Incognia *********
the U.S. embassy in Bangkok does NOT offer to do a certification of one's passport. Because it is complete bullshit
ยุถิกา **************
ยุถิกา **************
@Greg **********
actually they do. It's required for the marriage affidavit. I still have a copy of mine from my marriage. That said, Bangkok Bank seems to be unraveling fast. Ugh. I am glad I let my Bangkok Bank account go years back.
Chris ****
Chris ****
Bangkok bank used to be the most international bank. Not it’s more like Bangkok only bank. They might as well remove English speaking services too.
Greg *********
Greg *********
Certified copy of passport is BS
MrTesla *******
MrTesla *******
OP
@Greg ********
yes complete BS. Walked across the street to K Bank and 30 mins later had debit card and account no problem
Andreas *********
Andreas *********
observe the normal requirements. Personally appear with a passport, registration form, finger print, photo is taken in the bank as well as the most important confirmation from your telephone provider.And that's all it takes.
Dennis *********
Dennis *********
@Andreas ********
bank should have had everything they needed when they opened the account — this is all bullsh&t!! I wouldn’t go anywhere near any branch of this bank, but maybe that’s what they want!
Andreas *********
Andreas *********
@Dennis ********
That wasn't the case for a long time. Now you need a mobile phone contract running in your name. And this confirmation from the provider is necessary. Then everything works fine
Cris ******
Cris ******
I think every branch is different. Also if you push back on certain things it seems they will bypass them as well.
Christopher ***********
Christopher ***********
@Cris *****
Not only the branch. Last week I found I was now unable to transfer more than 49,999 in one day from my Bangkok Bank savings account. We went in and a cashier pointed out that this was my new maximum daily limit. Mrs wasn’t happy, we took another turn ticket and spoke to a different cashier who reinstated my previous higher limits.
Cris ******
Cris ******
Yep haha its insanity
J **************
J **************
I would suspect anyone named “Tesla” also
Kevin ********
Kevin ********
They froze my account, but I heard this coming so I was in the process of changing banks. Bangkok Bank can keep my 12 baht.
John ********
John ********
Bing Bang Da’Bang
Nic ***********
Nic ***********
They did not ask me for that just visa status
J **************
J **************
What is your nationality
Andrew *******
Andrew *******
@J *************
did you not see the "U.S." in his post?
J **************
J **************
@Andrew ******
yes you are correct ….

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