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What can I do if my Non-O visa application is still pending approval just days before my flight to Thailand?

Dec 10, 2025
3 days ago
Pauline ********
ORIGINAL POSTER
From UK we applied to London Embassy for Non O visa on 18 Nov and our status for both is Pending Approval. We have used Tourist Exempt previous years. We are now extremely anxious as we fly on 16 Dec! I have emailed and tried ringing multiple times from 2-5pm as they request but zero response! Is there anything else we can try?
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TLDR : Answer Summary
A user is anxious about their pending Non-O visa application submitted to the UK Embassy in London, as they are scheduled to fly to Thailand soon. Despite multiple attempts to contact the embassy via phone and email, they have received no response. The conversation includes suggestions for alternative contact methods, personal experiences of processing times, and reassurances about the chances of receiving the visa in time.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Umer **************
They normally reply to email with 24 hours
John **************
Visit the embassy directly
Michael *******
@John *************
waste of time they don’t accept visits….
John **************
Did not know that. Sorry for your troubles
Pauline ********
ORIGINAL POSTER
Thank you all for your supportive comments. I’ll def post if they come in time.
Mickey *************************
Hi mine took a while also @ london. I tried to contact them also and got nowhere 🙃
Tony **********
High season. They will prioritize by departure date.
Graham ******
Mine took 19 days, receiced 24-Nov two days before my flight
Pauline ********
ORIGINAL POSTER
@Graham *****
we still have hope then!
Lynnette *******
Non O based on?
Pauline ********
ORIGINAL POSTER
@Lynnette ******
it’s called Retirement Non O for anyone over 50
Lynnette *******
@Pauline *******
ah, yes. Maybe they are super busy and will issue it just before you're leaving. Big stress for you.
Pauline ********
ORIGINAL POSTER
@Lynnette ******
yeah it’s like water torture!
Pauline ********
ORIGINAL POSTER
We guessed they were over run with applications so have been emailing for 4days and I’ve tried ringing four times just today.
John *******
For how many days have you been trying to get ahold of them?
Brandon ************
Send them a message through Facebook
Pauline ********
ORIGINAL POSTER
@Brandon ***********
yes tried that yesterday but got auto response with email & website contacts. I’m using the correct email address BTW.
Graeme ******
@Pauline *******
what email address are you using as they normally respond within 24hrs at the London embassy?
Graeme ******
******************
is the addess
Pauline ********
ORIGINAL POSTER
@Graeme *****
yes that’s the one I used. It didn’t bounce back. Of course I have also checked both junk folders
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