What are the experiences of opening a bank account in Thailand for expats on a retirement visa?

Apr 8, 2022
3 years ago
Simone *********
ORIGINAL POSTER
Just tried to open a Savings account with debit card at Bangkok Bank, Hua Hin. I’m on a Retirement Visa and was told upfront 5900 baht insurance 😳 (non negotiable) plus the usual card fee 400 baht and annual fees. I insisted I didn’t want insurance but no way out of it. No thank you! I’m off to Bangkok next week so will try there or maybe just try another bank. Does anyone have any recent positive experiences and with whom and where?
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TLDR : Answer Summary
The post discusses the author's frustrating experience while attempting to open a savings account at Bangkok Bank in Hua Hin for expats holding a retirement visa. The bank insisted on a non-negotiable insurance fee along with the usual card and annual fees, prompting the author to seek advice from the community for alternative options. Comments reveal a range of experiences, suggesting varying requirements across different banks such as Kasikorn and SCB, with many advising against compulsory insurance. There are suggestions for expats to try different branches or banks and seek assistance from Thai friends when facing language or negotiation barriers.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Simone *********
ORIGINAL POSTER
Well two banks later (SCB & Kasikorn) and I still can’t open one. No more hard sells on insurance but they have said I need a letter from Immigration for residency (or another form of photo ID), which I thought I might get away with ie. could just show proof of where I’m staying. Argh, problem is I’m travelling around a lot for the first 6 months!
Lyndon ************
@Simone ********
you can only get a 'residence certificate' from immigration, in Bangkok, once you have completed your first 90 day report.

It's much easier to get one in Pattaya if travelling that way
Simone *********
ORIGINAL POSTER
@Lyndon ***********
thanks, I guess no point trying that yet. I haven’t reached my first 90 days.
Lyndon ************
@Simone ********
you could get an embassy certified copy of your passport and go down that route...
Mu ****
No need to buy any unneccessary insurance. Just ask to see the bank manager...
John ********
I had that issue at Bangkok Bank in Pattaya. Its a scam of theirs. I refussed and went to Imigration for a residency certificate. Went back to the bank and the lady looked pissed but opened my account. But I am here on a retirement visa.
Nick ****************
Depends on your age. I had that once. I said go ahead and they went through all the opening paperwork etc and at the last screen it told them I was too old for their insurance!!! Still got the account though 555
Adrian ******
Kasikorn Bank never had an issue when opened mine
Siddhartha *********
Message me, I have friend work at k bank- you can get it without buying any extra products IMHO! But the branch is in Bangkok
Brook ********
When they asked me to buy insurance, I laughed and asked them, “why would I buy insurance when I already had insurance as a condition of my visa”?

When they were unable to answer, they gave up on the so called “requirement”.
Simone *********
ORIGINAL POSTER
@Brook *******
Mmm I said exactly the same thing, made no difference!
Dylan *********
Ed visa in bkk bank in Bangkok. Opened my savings account with no issues. They tried to charge me for their insurance debit card but I corrected them
Brian ********
Try SCB
Lyndon ************
Bangkok bank, head office branch. Opened an account in Oct 21 on a tourist visa. You will need to obtain an Embassy certified copy of your passport and your TM30 receipt. To get the passport copy, you'll most probably need to make an appointment at your Embassy. No insurance required, I only deposited 500thb to open the account. Plenty of English speaking staff.

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Dave **********
@Lyndon ***********
a Thai Tabien Baan House Book will save you needing Embasy Certification. For long stayer worth looking into.

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Maged ********
@Dave *********
but to get the yellow book, I have to get a copy of the passport stamped from Embassy and DOFA
Lyndon ************
@Dave *********
yes that will be coming once the house is built 🏡
Simone *********
ORIGINAL POSTER
@Lyndon ***********
thank you but I don’t think you need all the embassy stuff with a Retirement visa.
Lyndon ************
@Simone ********
maybe not, I was preparing to apply for a retirement visa, the following month and needed an account to transfer funds into.

If you are doing 90 day reports, you can obtain a residence certificate from immigration, the bank's alternative requirement to prove your ID and address
Russell *******
Yes just opened account after a long time trying In Chiang Rai . Bangkok Bank no charge apart from the 400 for ATM card
Joe *********
I actually went the insurance route and it paid off when I had an ER visit after a fall.
Simone *********
ORIGINAL POSTER
@Joe ********
I have insurance as a requirement of my Visa.
Dale **********
I didn’t need to do anything just deposit 100 baht to open it.. your being thobbed off
Simone *********
ORIGINAL POSTER
@Dale *********
yes I know, that’s why I walked straight out of there. He didn’t seemed concerned about loosing an account!
Native ****************
@Simone ********
An dubious Employee of this nature looking for his own benefit at the banks expense is on the long run costing the bank big money. Gathering some evidence and reporting it to Head Office via email would be a good way to make sure this staff gets dealt with properly.
Melanie ********
@Siam ******
I plan on using these guys
Craig ********
the insurance is not mandatory with the bank, that is just a branch that requires it to extract extra money from you. Try another branch and you will be fine
Adrian ******
I did not have to have insurance to open my Bangkok bank account a few years back. But last year I took the insurance & for £150 it’s a good product & paid out after needing hospital treatment for a cut hand no quibbling
Simone *********
ORIGINAL POSTER
@Adrian *****
I have Health insurance and pay enough for that!
Jp *******
Didn't ask for insurance at BB in Bluport last year
Ananya *********
Seems youve had enough good advice,,,ive been with bank of ayudhya for 19yrs,,,just opened another account 6mths ago,,,no problem,,,simple,,,provided what i asked for…good luck,,,,oh btw,,,i did try,,,siam commercial bank,,,as i had set my daughter(thai) up with them,,,but for me,,,it was problematic immediately.
David ***********
I opened an account with SCB in Hua Hin about 12 yrs ago. Opened a 2nd account at same branch 2 yrs ago. They asked if I wanted insurance and I said (politely) no thanks and opened an account no problem. Just had to deposit 1000 THB and show passport and rental agreement.
Bobby ********
David MacFadyen. Very similar to my experience with both SCB and Bangkok Bank. Australian passport (they did not require any certification from embassy) and a current lease. Yes, both attempted the insurance sell, I declined, and they let it drop. SCB wanted 1000 baht, Bangkok Bank happy with 500. I'm surprised people experience so much difficulty. For info of others, SCB account opened at On Nut, Bangkok Bank at Central Bang Na.
Mina *******
My husband was able to open an account with Kasikorn at Bluport. Had to insist a little bit and begged them to help so they called the manager. A quick call with THE big boss and it should work. If the staff is hesitant just ask them if there is anyone you can talk to. A Thai contact will definitely help you get there without struggling too much. Good luck !
Jeffrey ************
I opened at Kasikorn without too much trouble and no insurance required.
Jack ****************
I walked out of bkk for this. I was going to try another day but went to yellow bank and got no hassles.
Ross ********
You should video them saying that BS and send to head office
Ezmerelda ********
Years ago we also had an issue with our Bank telling us a tall tale. We didn't believe them and called head office in BKK. We were right and our bank was wrong. The woman 'LOST FACE' with this incident and never spoke to us again. I wouldn't believe what you were told...🇺🇦
Jack ****************
@Ross *******
yeah same banks that have a button in the atm workflow that says “also can we steal 5% extra from you since your don’t really under what is happening?”
Bobby ********
Ross Dobson. Head Office probably tell them to do it!
Steve ***********
Can you take a Thai person with you to assist you?
Simone *********
ORIGINAL POSTER
@Steve **********
yes, was thinking that too 🙂
Danko *************************
@Simone ********
they tried the same with me in HH's BKK Bank, went with Thai gf and insurance went off the table
Steve ***********
@Simone ********
they should be able to communicate and cut through the crap for you
Steve ***********
Sounds like some turd is trying to get a commission out of you
John *******
There will be Bangkok Bank branches that don't insist on this useless insurance, I found one in Chaing Mai, also easy to open Kasikorn bank account as I now have both, but Bangkok Bank better for doing retirement visas for some reason 😳🙄🤠
Philip **********
I opened a bank account in Pattaya two months ago. Kasikorn in central festival. Minimum deposit of 1000. Debit card 400. Insurance wasn’t offered or mentioned. I’m on retirement.
Barry **********
@Philip *********
I opened one with Kasikorn in Big C extra last year. No insurance was demanded either. I went there after telling Bangkok Bank to do one for insisting on insurance
Ross ********
@Philip *********
you were lucky...I was at the ATM at that branch listening to some hack try to sell it to a farang....I quietly whispered to him the insurance was BS and try another branch or time
Deanna *******
We've been banking with Kasikorn (green bank) for 6 years now. No problems.

We have friends with Krungsri (yellow bank), and they like it. I don't remember if we had to get compulsory insurance or not, we were just excited to have found a bank that didn't give us the runaround, like Bangkok bank did. It was awful.

** Always remember, with any of these banks, you must ASK for internet banking!
Alan *********
I've been with Bangkok Bank 10 year's now, no insurance and annual fee of 100 thb .
Native ****************
@Alan ********
I am with Bangkok Bank as well as this is correct 100%... Charge for a Debit Card is only 100 Bahts. This is why they call it Amazing Thailand ;o) I am here in Hua Hin as well, so it would be helpful to know which Branch you had this kind of dubious dealings with? I would strongly recommend gathering as much evidence and making an official report to Bangkok Bank Head Office via email. If there is an option to keep your Complaint/ Report Anonymous while keeping the channels of communication open, I would do so. Please share which Branch in Hua Hin which you had these kind of dealings with... Thanks!
Native ****************
That is my branch also, so good to know about this... I would highly recommend making the head Office aware of this. Shoke dee na khrap! = Best of luck !
Simone *********
ORIGINAL POSTER
@Native ***************
it was just outside Market Village Shopping Mall.
Teri *****
Definitely try different banks and even different branches of the same bank. I opened one with Bangkok bank in Chiang Mai with certificate of residence, passport. Costed a little bit for the card. That's it.
Peter *********
UOB bank need deposit
*****
baht into account then they give you a debit card then can withdraw
Martin *******
I opened account with Bangkok Bank 3 days ago, but I did use an agent so I didn’t get messed around, cost was 4500 baht and done in 20 minutes
Martin *******
@Mah *********
see below contact, and no I don’t have any affiliation with them, was recommended by a friend that has used them
Mah **********
Awesome. Thanks.
Martin *******
Max **********
@Martin ******
can you share your agent’s contact please?
Michael ******
If you need to do anything afterwards you can only do it at the branch you open account at.
Anthony *********
@Michael *****
don't know about that I'm with KTB I opened it on phangan yet I use the branch here in sa keao for all sorts
Durrant ********
@Michael *****
your answer is not true
Michael ******
@Durrant *******
I have many experiences of not being able to change fixed term deposit or pickup a card from another branch
Scott *******
It must have changed then. I opened account in one branch a few years ago, but use another for everything and have done so in the last week.
Scott *******
I have a BB account and can visit any branch to get things done.
Steve *******
@Scott ******
unless it has changed in the past year, you can't get a new card, new bank book, get online login information or close an account at any branch other than the one you opened your account at.
Karim ***************
@Steve ******
that’s not true at all. I opened in Isaan and got a new card in Chiang Mai.
Ekkehard *******
@Karim **************
I can confirm this. I also opened the bank account in Isaan and was able to get a new bankbook in Central Thailand. This was at Bangkok Bank.
Steve *******
@Karim **************
that's great news
Karim ***************
@Steve ******
maybe it changed or maybe it’s different for different banks. I’m with Krungsri
Steve *******
@Karim **************
I have Bangkok Bank. They didn't want to give me a new card in Bangkok because I opened my account in Pattaya.
Karim ***************
@Steve ******
different branches seem to have different rules… It’s a strange how there is no standard here.
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