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What should I do if I haven't received my Thailand Pass before traveling on December 3rd?

Lucy *********
asked Dec 1, 2021
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Traveling to Thailand on Dec 3rd - I have not received my thai pass yet! what happens if it does not come through? I seen below to reapply with QR codes but it wont upload any.

Help!
Answer summary
The user is concerned about not receiving their Thailand Pass before their trip on December 3rd. Several commenters advised that without the Thailand Pass, the user won't be allowed to board their flight. They suggested ensuring the correct document uploads (JPEG format) and contacting the hotel or local embassy for help. One commenter shared their successful experience receiving the pass quickly after ensuring clear document uploads. However, the user later noted their flight was canceled and raised a concern about a change in their arrival date and its potential impact on their Thailand Pass.
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Alvaro ********
Alvaro ********
I am travelling next 26th Dec and getting my second vaccine on 9th Dec; if I get the green pass right after this day, is it enough time to receive the Thai pass?

I've seen many comments here regarding this topic, wondering how much time I need... 😳
Lucy *********
Lucy *********
OP
I have now had my flight cancelled till the next day. My thai pass says arrival Dec 4th but I'll be arriving Dec 5th. Will this be an issue
Lucy *********
Lucy *********
OP
It came through this morning!!! Thank you all for your help.
Paul ***********
Paul ***********
Good to hear 👍
Marc ***********
Marc ***********
I got mine in 5 mins but I took the time to make sure all uploads were clear, cropped and readable, also scanned.... Think this may be the key as it's clearly automated but then manual if documents unreadable
Mimmo ************
Mimmo ************
Only JPEG or any pictures, not PDF!!!
Zade *******
Zade *******
I would contact your hotel about the matter and your local embassy. And try the hotlines aswell
Andy *********
Andy *********
If it doesn't come through what happens is you will join hundreds if not thousands of others who lost time and money but gained many gray hairs due to Thailand incompetence.
Marc ********
Marc ********
I had problem to. You must upload barcode on both off your vaccine. If you do it correct you Will get your Thaipas after 1-2 min on your e-mail
Braulio *********
Braulio *********
@Marc *******
you are 100% correct. My QR code arrived with 2 min of submitting the paperwork
Shayana ********
Shayana ********
@Braulio ********
I uploaded my barcode, perfectly centered, but still haven’t received my QR code after 9 days… Did you do anything else apart from that please?
Lisa ********************
Lisa ********************
Lucy *********
Lucy *********
OP
@Marc *******
it won't take any of my uploads. How did you manage it.
Marc ********
Marc ********
@Lucy ********
you mist make the barcode perfect centered. It is difficult

I had to try 3 times. Good luck
Paul ***********
Paul ***********
when you flying to thailand how many days have you been waiting for Thailand pass
Lucy *********
Lucy *********
OP
@Paul **********
flying Dec 3rd. Applied Nov 24th
Steven ******
Steven ******
@Lucy ********
I'm in a similar boat but I have more time. Bloody pain in the arse isn't it.
David ***********
David ***********
@Lucy ********
yes uk. I took a picture of my paper vaccine certificate, and uploaded it, then it says add qr code. I did this for both 1st and 2nd dose
David ***********
David ***********
@Lucy ********
thats crazy..I did my thai pass this morning, and got it instantly..flying 6th
Phil ****************
Phil ****************
Lucy , Get asap

someone Thai

To call the Bkk Centre ,

With all your details .

It works ,

Was desperate also ,

Got it 10 mn ..
David ***********
David ***********
Lucy *********
Lucy *********
OP
arrrgh got ahead of myself . still no luck. it lets me upload the QR code where it asks for certificate but not in the QR code section
Lucy *********
Lucy *********
OP
@David **********
yessss thank you so much - i have managed to get it to work. fingers crossed
Steven ******
Steven ******
@David **********
Think this is why mine is taking longer. I'm guessing the way you did yours was successful?

So just to be clear, you enlarged both QR codes and screenshot them?
David ***********
David ***********
@Lucy ********
screen shotted everything
Lucy *********
Lucy *********
OP
@David **********
file type did you use png or jpeg?
David ***********
David ***********
@Lucy ********
i enlarged the qr codes to their max
Lucy *********
Lucy *********
OP
@David **********
did you upload QR codes? are you in the UK?
Paul ***********
Paul ***********
@Lucy ********
your probably get it tomorrow let me know how you get on
Paul ***********
Paul ***********
@Lucy ********
l waited 7 days for mine do it say its reviewing
Brandon ************
Brandon ************
If it doesn't come through, you're not going to Thailand. You must have a Thailand Pass to board your flight or enter the country.

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