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Answered5 years ago

Is it normal for an AQ hotel to request additional documents and forms after booking via Agoda?

Jan ****************
asked Nov 1, 2021
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I have booked a aqhotel by agoda and payed already, so far so good, now the hotel asking to send the same documents as the thailandpass and require to fill in a letter of consent + another form with desires. Isthis the normal way of booking and get the aproved aq-booking?
Answer summary
After booking an AQ hotel through Agoda and paying, it is common for the hotel to request additional documentation. This includes completing a letter of consent and other forms necessary for Thailand Pass approval and immigration requirements. Multiple users confirmed experiencing similar requests from hotels to ensure that guests possess the required documents for entry into Thailand.
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Frédéric ******************
Frédéric ******************
Yes, got the same requests. The hotel doesn't want to take a bunch of reservations that could be cancelled because the guys haven't got all the documents to enter Thailand.
Pon **********
Pon **********
Hello what is the first thing to do ? Book flight then insurance then Hotel ?
Christopher ********
Christopher ********
@Sun ***********
Very useful question, and it appears that you are correct
Chris *********************
Chris *********************
I had to do exactly the same yesterday
Pui *****
Pui *****
The Agoda booking is not enough. The hotel needs to supply you documents to give for Thailand Pass approval and immigration so they need you to complete forms to send it to you.
Jan ****************
Jan ****************
OP
@Pui ****
How long did it take to get this papers from the hotel?
Timm *********
Timm *********
@Jan ***************
for me it’s 3 Working days, just delayed cuz I used wise to transfer the money, not a credit card. Depend on the hotel it will be send to u in a few hours after they received your money
Pui *****
Pui *****
@Jan ***************
That depends on how fast the hotel staff responds. The hotel does this all internally at the hotel. It does not involve the government.
Jan ****************
Jan ****************
OP
@Pui ****
ok, thnx for the quick response.
William ********
William ********
@Pui ****
yes I sent them to. Get them to send u e.mail address,e. Mail them, then get them to e.mail a authorized payment form... Print it off fill it in.... Credit card details...they will send u booking details and receipt acknowledging payment . Done. They need everything to pick u up airport ect
Hnin ***********
Hnin ***********
yes .

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