My partner and I bought insurance with Bangkok Insurance (via Bangkok Bank) yesterday. We received medical insurance cards with instructions to arrive at the hospital and present the card and ID if we ever needed to use it. Today, my partner twisted his ankle whilst running and we ended up at the hospital. He's got a nasty ligament tear and a tibia fracture. Because our insurance policy is so new (purchased yesterday afternoon), we were not in the system yet and the hospital couldn't get through to the insurers due to Songkran.

We were advised to pay for all bills and claim back. Obviously, we did this so that he could receive treatment.

Does anyone know the process to claim back medical expenses with Bangkok Insurance, when ideally we should have been covered immediately? We have all receipts, medical reports etc.

Assuming we meet all criteria and evidence, will they just pay directly into his bank account the full amount?

Thanks!

I would like to ask is there anyone opening a bank account in Chiang Mai with tourist visa only? (No residence certificate or embassy certification)

Which bank and location?

If the answer is no, can I apply for a residence certificate at the Chiang Mai Immigration without a tenancy agreement and a yellow/blue book?

I don't have the yellow/blue book (airbnb only) nor driver's license, have read every "banking" label. The embassy office is in Bangkok.

Thanks

Apologies if that's a silly question, but to apply for Thailand pass, only JPG and PNG are allowed, which to my knowledge can only be 1 page long. Meaning even for insurance policy, we can only submit 1 page total?

Hi I received this from Thaipass, it has me stumped can anyone advise me. I'm due to fly on 21st

Regarding your inquiry, we would like to inform you that the policy schedule cannot be revised. However you can submit an endorsement together with a certificate for COE application and travelling.

Thanks