Having recently had an accident in Thailand on a motorbike where my insurance seems to think it’s ok to make me jump through hoops before they even start to pay out is there any insurance companies that are there to help in your time of need? 

My partner and I bought insurance with Bangkok Insurance (via Bangkok Bank) yesterday. We received medical insurance cards with instructions to arrive at the hospital and present the card and ID if we ever needed to use it. Today, my partner twisted his ankle whilst running and we ended up at the hospital. He's got a nasty ligament tear and a tibia fracture. Because our insurance policy is so new (purchased yesterday afternoon), we were not in the system yet and the hospital couldn't get through to the insurers due to Songkran.

We were advised to pay for all bills and claim back. Obviously, we did this so that he could receive treatment.

Does anyone know the process to claim back medical expenses with Bangkok Insurance, when ideally we should have been covered immediately? We have all receipts, medical reports etc.

Assuming we meet all criteria and evidence, will they just pay directly into his bank account the full amount?

Thanks!

I need some advice on mandatory insurance for my Visa. I need the insurance certificate to lodge with my visa application. There is a list of approved insurance companies but I am dealing with them via email and would like to get it done quickly. I am based in Australia does anyone have a recommendation for a company that is easy to deal with?

Hello.

I need to buy 1-year health insurance policy for issuing LTR visa - "with coverage for hospitalization treatment of no less than 50,000 USD".

My travel insurance certificate was declined, could you please suggest any good companies to acquire suitable certificate?

Dear all, just started looking for expat health insurance here in TH. Not Covid or visa extension related but as a general precaution as am in my late 60s and am already here on Non-O extension. Any ideas or suggestions are welcome.