UPDATE: Girlfriend went to the branch today, it was carnage as it was a branch specific notification she was number 75 in the queue and they were on number 20. At the same time i got through to the Bangkok bank call centre who gave me the direct line for the branch.

Upshot is they had 3 staff dealing with all of the enquiries. My girl was told that after the 30 days the account is closed no exceptions. When I get back I have to present bank book and I'd and they will return my funds and open a new account if I have a long term visa.

As I will have a non o I will go to another bank as I now have money sitting in no man's land for months

Good morning. I know the subject of Bangkok bank has been done to death but bear with me. I opened an account in January visa exempt using an agent. I use the account to transfer money to my girlfriend but it was mainly in preparation for my non o based on over 50. I am currently selling up in Australia and will get my non o here once I have a buyer for my house. Yesterday I got the dreaded 30 days to present at the branch notification. I won't be able to do this within the time but when I do I will have a non o stamp, Thai drivers licence etc.

My question is will they close the account after the 30 days with no contact? And if so can I retrieve the balance once I get to Thailand?

Or will the account simply be suspended pending my documents which it already is effectively as I can't move money in the app.

I have called the help desk but I imagine they are getting smashed due to the number of people who got the notification yesterday. So I hope someone has had experience of this previously. Thank you in advance.

Kind of visa related. Anyone get this in their early morning notifications? I may have triggered it lol. I changed my address at AIS and on my BB app yesterday. Moved to a new condo. Have lease with owners passport and blue book. I have all my visa stuff and TM30 up to date through the end of August at my current place. I think I may have jumped the gun by changing the address myself lol. Thoughts? Do I need any other paperwork. I was in process of info gathering regards opening another bank account because of some of the potential problems with Bangkok bank and agent used visa accruals? Appreciate any advice on dealing with that message. Sorry for my rambling. If this has been addressed ad nauseum just ignore me. Thanks to all you happy thailanders. 😊

I have Bangkok bank account and today i tried to use the account but I couldn't. It's not about the SIM card because my sim card registered with my account. But after I couldn't used the account I called the call center and they inform me the account locked and I should go the my branch. It's crazy! Just locked the account without any notice

Has anyone got this message from Bangkok Bank ? If so what does this exactly mean ?

Just curious - I know a lot of DTV holders had their Bangkok Bank closed down over the last few months, but has anyone had their bank account closed down in the last few weeks? What I'm wondering is if you have (so far) not had your bank account closed down, perhaps you have escaped / stayed off the list of accounts that are in scope for closure? I would have assumed that if you haven't had your account closed down yet, perhaps you're gonna be ok?

Hello everyone,

I have a Bangkok Bank account. I opened it myself at a branch, not through an agent, but I currently don't have a long-term visa. This account has always been functional, and I've been able to log in to the mobile app. However, a few days ago, after I changed my phone, when I tried to log in again, a page appeared asking me to contact the branch. I've heard that Bangkok Bank is currently cleaning up some accounts, but my account has been used for some time and was fully compliant when it was opened. If I visit a branch, is it possible to restore my account access? I've searched through old posts from two months ago, when the situation first began, and I've found conflicting opinions. I'd like to know if anyone has had any personal experience with a similar situation. I'm currently traveling elsewhere in Southeast Asia, and I'm considering whether it's worth adjusting my plans to visit Thailand sooner. Thanks.

Kplus — Can no longer transfer more than 50k thb per “day” anymore, all I ever used the account was for getting money from Europe, twice a month for many years on average with out issue to pay the wife and bills. This is despite me using a correct simcard and already did facial scan at the bank a while back. Probably gonna take a few days to move funds out gonna switch banks. This is utterly ridiculous. Been with them for 4 years with no issues. Luckily, I have four other Thai banks with no such limits. Only been using K plus because they are usually the fastest for international transfers might keep using them. Hopefully inbound won’t be impacted. I don’t think so, but won’t be using them for storing money or paying bills.

Received this from THAI VISA CENTRE - visa agent this morning:

We've received many concerns from first-time retirees about opening bank accounts.

We can assist with this, but space is limited.

Please note we may not be able to offer this service after July.

If you would like our help, please reply to this message so we can reserve a spot for you.

Hi guys. My Kasikorn App has become disabled. I cannot get thru to a human being despite 8 calls from UK today. I can't find the Kbank Internet website to do Internet banking. Any help would be great. Thank you

Just updated my Bangkok bank app and logged in and my account number is missing. It shows that I’ve got no accounts. No other notifications.

Have you seen anything similar?