Regarding Bangkok Bank:

Does anyone have updated information on the new app upgrade? Any new problems??

My account has been frozen for months and I am out of the country. I have reviewed all of the advice on opening it again when I return but still doing the 65.000 deposit as I only have a few months to reach 12 for retirement. Worried there might be another crazy problem.

Before app gave me the option of upgrade, now will only work if I do.

I just transferred another deposit with Wise and waiting to see if will still be transfered. Thanks



Maybe everyone already knows this but I’m currently in the “bank situation” with a bangkok bank account I’ve had for ages. But now I Dtv I’m paranoid so today I went in with my drivers license. That was a no go. They needed passport to “check visa”. I then discovered you can withdrawal on the banking app at the ATMs. Again you guys may know this, but you just use the cardless withdrawal and then go to the atm and scan the code from the atm screen onto the app. Idk how long I’ll get by like this but I’ll take it however long it is.

Throwing my Tuppence worth into the "Great Thailand Bank Robbery", I run a few bank accounts here in Thailand. I use Bangkok Bank for my 65k monthly transfers, and withdraw a lump sum each month which I pay into my SCB account for QR code scans, the logic being when I produce the 12-month Bangkok Bank statement to immigration there's only 2-3 transactions each month so the statement is only 2-3 pages in length. This makes life easier for the IO, and subsequently makes life easier for me!

I want to pay 10,000 baht into my SCB account yesterday through a deposit ATM, and the machine wouldn't let me do this. Message said my card was not acceptable for deposits (it has been for the last 6-7 years), and that I had to report to my branch. The branch was right there at the machine so I went inside and was presented with a card, a picture of which is shown here. Apparently my passport was required to make a deposit under these new KYC regulations.

I nipped home, got my passport and returned to the branch. I watched the bank officer very carefully and observed she photocopied the data page, then went hunting for the visa. She found the right extension stamp and the most recent entry stamp and photocopied these. She then sat at her computer, rattled the keys a bit, took the 10,000, passed me a deposit slip to sign (in two places), passed everything back to me and said everything is ok now.

I tried the ATM afterwards and everything was fine.

I asked my girlfriend to call the SCB call centre, who informed her that they cannot assist with individual situations, the bank is undertaking their responsibilities under KYC and are confirming the identity and visa status of all customers, including (in the case of identity) Thai nationals.

If you had the required amount of baht in your Thai bank account but you opened it on a tourist visa, & your account has been frozen. Could you still apply for a retirement visa 🤔. The proof of funds will be there for immigration to see. TIA

Bangkok Bank appears to be the problem all round. This from Wise

I have sent my SCB bank statements, and now they are asking for a copy of the visa I held when I opened the bank account. It was 15 years ago... Has anyone experienced a similar situation?

So as some of you know bangkok bank has frozen accounts. Here is my story. Arrived here in thailand Jan 8 went to visa agent in order to open a bank account because i was moving here June1 so wanted bank account in order to have money here when i landed .

Got a bank account opened on a tourist visa with bangkok bank just like everyone else moved about 300 thousand baht into the account. Landed june 1 shit hit the fan a couple of days before , Talked to my visa agent he said get it out of there so i took most of it out leaving about 20 thousand , account got locked went to bank go it unlocked, thought that would be the end of it, were good to go. Visa agent said no longer able to supply 800 thousand for retirement visa, so i transferred 800 thousand thru wise to my bangkok bank account. Visa agent said no one is dealing with bangkok bank anymore to get retirement visa had to open a different account , No problem done cost me more baht.

Had to take the 800 thousand out of bangkok bank in order to put into new bank in order to get rertiement visa, no problem (not). Thought i would be smart about it and not take all 800 thousand out at once so as not to raise red flags, first day get 400 thousand cash no problem , next day went to get the other 400 thousand Holy crap the teller drilled me like the FBI. Said she would have to send report to head office she would not give it to me went to visa agent explained the situation agent transfers it thru the app no problem. Now all money required in new bank perfect.

Have about 16500 left in bank , account gets locked again ( back in this time with rental agreement , accounts gets unlocked Golden everything should be fine .

Wrong LOL being proactive i take out 15 thousand leaving about 1500 hundred in the account .Now account gets locked with everyone else , Go in on a wed my number is 561 they are calling 506 so go for breakfast with a buddy i make while waiting, were gone for a hour come back they are calling 511 and its now 12.30 so I am out of there.

Come back the following wed get to the bank for 7 bank opens at 830 first in line get in first served, out in 15 all documents required sent off to whoever , Told will open in 2 weeks now 3 and a half weeks later , go to bank see whats going on. wait a hour to see teller, she now tells me need proof i am paying my rent . I tell her I have been living here for 4 months now you think im living on the streets i have a rental contract. So now im pissed i say just close the account give me my 1500 baht , No can do come back monday.

So 4 months in thailand bank account locked 3 time 5 visits to the bank and still unlocked

Im not saying dont move to thailand if you do open a account with any bank other than bangkok bank

I just got some very interesting news and wanted to share it here.

Recently, I went back to the Bangkok Bank near Bangkok. Originally, my account had been frozen (like it happened to many others) because the SIM card linked to the account wasn’t in my name, but in my girlfriend’s name. I fixed that issue by switching the SIM card to my name, and after that, my account was unfrozen and has been working fine ever since.

Important detail: When they unfroze my account, they clearly emphasized that the only reason they could do this was because my account had been opened before 2023.

At the same time, I asked—several times, with my Thai wife translating to make sure there was no misunderstanding—what would happen if I switch to a DTV visa, since I am planning to apply for one. They told me very clearly that in that case, they would have to close my account. I already shared this here before.

Today, just out of curiosity, I went to a completely different branch in another city to ask again. This time, the staff told my wife something even more shocking: all foreigner accounts will eventually be closed. Right now, they are working on 2024 accounts, next year it will be 2023, then 2022, and so on. They said it doesn’t matter whether it’s an Education visa, DTV, or any other type—all foreigner accounts are affected.

I honestly find this unbelievable, but that’s exactly what they said, very clearly.

I think this is very important information, and I would really appreciate it if others could go to a branch themselves and ask the same questions to confirm this. Please share your experiences here as well.

This is not meant as a rant or rumor, I am simply sharing what I personally experienced and was told directly. She also said this „update“ is new from this month. So the information from the last branch that everything is fine for accounts before 2023 is old information.

Update: The bank has also recommended the following as the safest visa options right now: Retirement Visa, Marriage Visa, or Work Permit. She mentioned that for now, having a DTV would still be fine until they start closing accounts opened before 2023. However, she advised that switching to a Marriage Visa would be the safest option at this point, based on the new information she has.

Wise to Bangkok Bank showing as ‘DEP TRF FR E-CH’ instead of ‘FTT’ even after selecting “Funds For Long Term Stay”! WTF BBL thanks for once again making life difficult.

I have a non visa question

Ok so I just deposited a bit of money in my Bank of Bangkok account only to find out it's been frozen. They are asking for a swift verification from my bank in America or embassy... I have not a clue what that is or what to do. Don't even understand why they need anything from my American bank. Any help would be appreciated...thanks