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What should I do if I received a refusal for a DTV visa due to not completing an interview that I never received a link for?

DTV visa visa interview visa refusal Turkey consulate Thailand immigration

Sep 9, 2025

6 days ago

Oleksandr ***********

ORIGINAL POSTER

Hi,

Could anyone recommend what to do in this situation? I applied for an DTV visa through Ankara. All my documents were accepted, then I was informed that I needed to attend an interview and that I would receive a link for it. However, no link was ever sent, and in the end I received a refusal stating that I had not completed the interview. What should I do?

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TLDR : Answer Summary

The user applied for a DTV visa through the Ankara consulate, had their documents accepted, but did not receive a link for a required interview and was ultimately refused. Responses suggest checking spam emails, visiting the embassy in Ankara in person, checking the visa portal for interview details, and potentially reapplying with a new payment if the process cannot be rectified.

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Hussein *******

From my experience with Ankara embassy, the first thing is- They will NOT change decision whetever you explain now. If you go to embassy and can visit someone there, it won't be helpful for you- just waste of money and time.

If you are serious about the DTV, then you need to APPLY AGAIN with new payment. This time, when they will send you email for interview, if there is no date inside the email, then call the embassy. If they cannot support by phone, then directly visit embassy with your email and explain. Usually, Ankara embassy rejects for smaller things too. Now for every candidate, they call for interview. You just need to show that you are serious. I don't know the reason, but they usually ignore email queries.

5 days ago

Oleksandr ***********

ORIGINAL POSTER

@Hussein ******

Well, your proposal is not quite clear. What does “If you are serious about DTV” mean? I have been serious from the very beginning. Are you suggesting that I pay again, fill out all the forms again, and then they will send a request that I need to go through an interview, again not send me the link, and again everything will be lost for me?

5 days ago

Hussein *******

can you send me the email in msg? you can remove your personal details.

5 days ago

Hussein *******

That is not my proposal. I'm not from Thai Embassy. That is your only option if you want to apply for DTV again. Fact is- whenever Thai embassy rejects an application, there is no option to change it. You only can apply again

5 days ago

Oleksandr ***********

ORIGINAL POSTER

This makes all this visa application as void process. They charge money but do not process properly. This is 100% not my mistake

5 days ago

Reply to

Oleksandr ***********

Christopher ***********

@Hussein ******

Poor to non-existent customer service by your description. I would request a chargeback by my bank/credit card company and go to a different country. Don’t want to risk any repetition.

5 days ago

Reply to

Christopher ***********

Did they say how they would notify you of this link; email or SMS?