What should I do if I submitted an incomplete DTV visa application to the Thai embassy in Colombo?

My wife and I are applying for a DTV visa in Colombo, the embassy emailed within hours to request a PDF of all passport pages <3MB. The software I used cut some the pages, and my only noticed after she submitted. There is no way to edit the file on the portal or submit additional info. She emailed (even though it says no reply, it's not a noreply email) with the full file. They don't answer the phone. Will they request the file again or is there anything else we can do? The embassy is close by, so we could go in?