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What can I do about API server errors when applying for Thai Pass?

Thai Pass Visa Application Issues API Errors Immigration Thailand Travel Expats in Thailand

Mar 2, 2022

3 years ago

ORIGINAL POSTER

Thai pass frustrations

What the hell is an api server error??!@@

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TLDR : Answer Summary

Users are expressing frustrations regarding API server errors encountered while using the Thai Pass application website. Suggestions shared in the comments include using incognito mode, checking for spaces in the passport number, reapplying if the first submission fails, changing file uploads to specific formats like jpg, and trying different web browsers like Google Chrome.

Brian ********

Try using Google Chrome

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John *********

I had same , changed uploads to jpg and went through fine

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Salie ************************

Try to reapply, my application had API error for the 1st submission. Retried submitting it and it was successful.

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Srini ******

Easiest is to use incognito mode and it will work

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Gee ******

ORIGINAL POSTER

OMG that's all? Nice

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Gee ******

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Joan *********

Not sure if it is still the same, but when we applied for a TP in November we got the same message and the solution was to add a "space" to our 9-digit passport number.

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Joan *********

Maybe it is another issue that bugs your application, but it is worth giving the "10th digit" trick a try. Good luck....

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Gee ******

ORIGINAL POSTER

wow. Youd think that by now they would specifically tell us to do that or just fix the stupid site. If they want people to come and require us to complete this application they need to make it foolproof without all these dam bugs. They have had months to improve their implementation

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Gee ******

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Gee ******

ORIGINAL POSTER

Ok. After a few HOURS on the damn STUPID Thai pass site I finally got it submitted. How extremely frustrating! I don't know why they can't make it more streamlined. They have enough smart IT people to make it simple. Sheesh 😠

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Wanwisa ***********

your finally going! 💕

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Niclas ***********

I am honestly curious what digital service you happy with in Thailand? They have a very large demand for software engineers but not enough graduates.

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Niclas ***********

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Garrett ***********

Application program interface. It allows different programs to interact with each other (like linking your Google account to a non-googoe website).

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Gee ******

ORIGINAL POSTER

It won't take only QR code? They want a vaccine certificate? Where the hell do i get that? I can't find it anywhere!

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Garrett ***********

You vaccine card

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Jonathan *******

did you get vaccinated in the US, you can use your CDC card as proof.

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Gee ******

ORIGINAL POSTER

@Jonathan ******

yes USA. CDC card? How do I get that?

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Jonathan *******

They didn’t give you a small card with the date you got your vaccine, which one and where? They give it to you after the first shot

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Jonathan *******

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Gee ******

ORIGINAL POSTER

Truly an exercise in frustration and witts (end). Can Thailand make this any harder please!

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Erik *******

Go to Bali

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Erik *******

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Gee ******

ORIGINAL POSTER

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Gee ******

ORIGINAL POSTER

@Garrett **********

i read on the Thaiger site add an extension. I did that. Now im getting another message

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Garrett ***********

Gary Fuchita Do you have a computer? It works better from a computer vs a phone

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Garrett ***********

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