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Answered4 years ago

What should I do if I encounter a network error while uploading a passport photo for my Thailand entry pass?

Jim *********
asked Jun 5, 2022
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Has anyone had difficulty uploading a passport photo when applying for a Thailand entry pass?

The photo I’m trying to upload is the correct format and under the file size limit but it keeps saying “Network error, Please try again.”
Answer summary
Many users have reported difficulties uploading passport photos while applying for a Thailand entry pass due to a "Network error" message. Suggested solutions include trying multiple times, ensuring the photo is in JPEG format, or using a freshly taken photo with a plain background.
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Chris *********************
Chris *********************
I had same problem.

My friend took a photo of me on my phone with a white background, cropped it and sent worked straight away.
Bim *******
Bim *******
Keep trying. I had the same. Did it after a few attempts. Make sure it's in a jpeg format
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