What should I do if I encounter a network error while uploading a passport photo for my Thailand entry pass?

Jun 5, 2022
3 years ago
Jim *********
ORIGINAL POSTER
Has anyone had difficulty uploading a passport photo when applying for a Thailand entry pass?

The photo I’m trying to upload is the correct format and under the file size limit but it keeps saying “Network error, Please try again.”
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TLDR : Answer Summary
Many users have reported difficulties uploading passport photos while applying for a Thailand entry pass due to a "Network error" message. Suggested solutions include trying multiple times, ensuring the photo is in JPEG format, or using a freshly taken photo with a plain background.
Chris *********************
I had same problem.

My friend took a photo of me on my phone with a white background, cropped it and sent worked straight away.
Bim *******
Keep trying. I had the same. Did it after a few attempts. Make sure it's in a jpeg format
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