What should I do if my vaccination passport PDF is not accepted for the Thai Pass application?

Jan 1, 2022
3 years ago
Claire ********
ORIGINAL POSTER
I’m trying to do my Thai pass and it’s not accepting my vaccination passport as a pdf anyone else have these issues??
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TLDR : Answer Summary
Users have reported issues with the Thai Pass application not accepting vaccination passports in PDF format. The recommended solutions include converting the PDF to JPEG or PNG using free online converters, taking a clear photo of the vaccination passport, and ensuring the image file size is kept below 3 MB. It is confirmed that JPEG format is required for submission.
Mitchell *******
You have to convert (or screenshot etc) your pdf to Jpeg. It does not list pdf as an acceptable file type. (I assumed that the files were just getting too big.)
Michael ********
Keep it small image less than 3 mb
Claire ********
ORIGINAL POSTER
@Michael *******
thanks for the tip
Chris ***********
Scan it in jpeg on a scanner/printer
Claire ********
ORIGINAL POSTER
Lisa ********************
Take a clear photo of it on your phone and email it to yourself. Will convert to jpg
Claire ********
ORIGINAL POSTER
Braulio *********
The instructions say to use jpeg.
Claire ********
ORIGINAL POSTER
Monti ********
Convert it to png or jpg format. Lots of free online converters.
Claire ********
ORIGINAL POSTER
@Monti *******
thank you
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