Hi everyone, I am due to fly to Thailand soon, have applied for Thaipass and trying to check the status via the providedaccess code, but always get the same message "The information is not registered.", anyone has any tips on what it could be?
I had applied previously in December, and the registration status check used to work fine?
Thanks for any information on the topic!
TLDR : Answer Summary
The user is having trouble checking the status of their Thaipass application, receiving a message stating 'The information is not registered'. They previously had no issues checking their status and are seeking advice. Comments suggest that resubmitting the application, ensuring accurate input of details (especially email), and avoiding browser autofill may resolve the issue.