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Answered4 years ago

What are the current issues and tips for applying for the Thailand Pass?

Alex ********
asked Apr 29, 2022
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Anyone else currently going mad trying to get a Thailand Pass on the new system? I've been at it for over two hours and I'm now back to square one as it keeps not letting me enter the right details such as d.o.b, which vaccine etc. I suppose it's the high volume of people trying to apply, but I hope they sort it out as our flights are on the 3rd!
Answer summary
Many users are experiencing difficulties with the new Thailand Pass system, particularly in filling out the required details like date of birth and vaccine information, possibly due to high traffic on the application site. Some users report successful applications without issues, emphasizing the importance of filling out fields accurately and using JPEG files instead of PDFs. Users are seeking solutions for delayed COVID passes from the NHS which complicates their applications.
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Alex ********
Alex ********
OP
Glad to hear people are getting their Thai Pass quickly, my last obstacle seems to be the hardest and that's getting the NHS to email me an updated covid pass! Having trouble as my wife and I both have different phone numbers to when we first used the app and are locked out until the system updates our phone numbers.
Peter ********
Peter ********
No problems, applied today and got my Thai Pass in 6 hours.
Paulo **********
Paulo **********
Piece of cake when I applied and a quick response
Grant *******
Grant *******
I have just completed 2 in 10 minutes. No issues. Just make sure you fill out the correct fields and use JPEGs not pdfs
Alex ********
Alex ********
OP
@Grant ******
thanks, typically it started working a few minutes after.. However, I've been up all night after I realised a worse problem of my own stupid making, I forgot that my covid vaccination pass has a valid until date.. and couldn't upload a new one from the NHS app as I have a different phone number now, so I had the phone number changed but it takes 24 hours to update for security reasons. Our flight is on the 3rd of May, so I'm absolutely bricking it now. All this just to get home 😩
Stewart **********
Stewart **********
It is supposed to be 0001 29th Thai time.

I fly on the 3rd as well. Stressing 😂
Alex ********
Alex ********
OP
@Stewart *********
Does it matter if the proof of vaccination (covid pass) with QR code is expired? I got mine in UK months ago and I didn't give a thought to needing a new one!
Stewart **********
Stewart **********
@Alex *******
you have to download the pdf version then screen shot it to make it a jpeg file
Alex ********
Alex ********
OP
@Stewart *********
yeah I've been doing that today with loads of pdf docs, such a pain! Now I've got to wait 24 hrs for my phone number to reset on my NHS account before I can access it 🤦🏼‍♂️
Alex ********
Alex ********
OP
Nice one!
Stewart **********
Stewart **********
@Alex *******
7i think it expires. I got mine off of the NHS app and just screen shot it.
Stewart **********
Stewart **********
Alex ********
Alex ********
OP
@Stewart *********
balls I'd better get on it! How long did it take to get a new one on the app?
Jason ***************
Jason ***************
Still the 28th here in England , maybe it’s that if you’re from England or UK, starts 29th
Alex ********
Alex ********
OP
@Jason **************
I'm pretty sure it just goes on Thai time. It seems to be better now anyway, cheers

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