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What can I do about the "API server error" while submitting Thai Pass registration?

Thai Pass API server error Visa issues Thailand travel Expat advice CORS issues Application errors

Nov 1, 2021

3 years ago

Kenji **********

ORIGINAL POSTER

New Thread Re: Error from API server

Anyone still having issues with submitting Thai Pass registration because of the "API server error"? I have been trying relentlessly with no success. Has anyone been able to hack they're way around this issue? Any insights or suggestions appreciated, Thanks

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TLDR : Answer Summary

Many users are experiencing difficulties submitting their Thai Pass registration due to recurring "API server error" messages. Suggestions include trying again later, using different browsers (like Chrome or Firefox), and employing specific browser extensions to bypass cross-origin issues. Some successful workarounds involve modifying passport number entries by adding spaces or changing email addresses to avoid certain error messages. Community members are sharing their tips and experiences as they navigate these issues.

Suchanya *********

Try putting a blank space (hitting one space bar) after your passport No. It went through.

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Matthew *********

*******************************************************************************************************************************************************************************************************

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Kenji **********

ORIGINAL POSTER

@Matthew ********

Why am I getting a "Application error: a client-side exception has occurred (see the browser console for more information)" from the start from the start of the application preventing me to enter any data beyond this point? Help please.

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Matthew *********

@Derek *********

if your using Chrome on your mobile I would stop and do it via a laptop or desktop PC instead. Or use another browser on your mobile 👍

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Matthew *********

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John *********

Same trouble on computer . Cant e- mail

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John *****

I have some information obtained from another website, not my own experience, maybe you can try ...." I submitted successfully now the application and received a confirmation email. Here is what I did...but as the app breaks here and there it is not guaranteed it would work for everyone

I tried tens of times with Firefox and Chrome (without VPN and with US terminated VPN) and was getting the same API error. Looked here and at various FB forums, and someone mentioned cross origin issues (I think "Triglav"? ) and I decided to have a look. Delved into the Chrome DevTools and there were heaps of CORS blocks.

Next step I installed the "Allow CORS" extension for Chrome, enabled the plugin, restarted Chrome, filled in everything again and resubmitted. No API error this time, but a "duplicate passport number". Went back a few pages, put a blank after the passport number, uploaded again my insurance info (removes the uploaded file every time on failure) and resubmitted again. Success! Got a confirmation email as well."

"So I went and installed 'Allow CORS' chrome extension but it didn't work for me so I installed another one called 'CORS Unblock'. This allows me to submit my details but I got an error saying 'Passport already used', so I went back and added a space at the end of my passport and it worked!!! "

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Curtis *******

This worked for me.

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Kenji **********

ORIGINAL POSTER

thoughts?

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Kenji **********

ORIGINAL POSTER

Not quite there yet but there is progress. Another error msg "421 4.4.5 Too many messages from this host last hour". I may have to try later, however I did notice that once I add the space to my Passport #, error msg "duplicate passport" will occur. I guess I gotta keep adding spaces every time I re-submit?

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John *****

@Derek *********

if you get :421 4.4.5 Too many messages from this host last hour" Change the email address to another address you have.

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Kenji **********

ORIGINAL POSTER

first thank you for all your assistance, however now as I enter the Thai Pass site, I am unable to get pass the registration (first page) and getting a "Application error: a client-side exception has occurred (see the browser console for more information)", you know? thanks again for all your help!

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Kenji **********

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Sean **********

Yes I have same problem not good

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Tom *******

Same here no way to get through…

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Lim *************

Been trying since this morning. Safari, Chrome, cellphone... Clear history, Clear cache... Nothing I've tried works...

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Rajesh **********

Is visa on arrival facility is available in Thailand for Indians

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Benjamin ******

@Rajesh *********

Yes, but you need a Thailand Pass approved. Remember, you can only stay for 15 days

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Rajesh **********

But I will get Thailand pass with out visa ?

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Rajesh **********

@Benjamin *****

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Rajesh **********

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Darren *******

Try again in a day or two

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Chris *********************

My friend has just completed it foe me it's the format the website isnt accepting try photo shot ov all your documents and then up load them it took me 4 hours but eventually I got the success icon

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Chris *********************

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