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What are the common reasons for rejection when filing a 90-day report online in Thailand?

Sep 18, 2025
2 months ago
Stuart *********
ORIGINAL POSTER
90 day reporting online.

We have many posts from people that have tried to do online 90 day reports that have been rejected. Many times the reason for the rejection isn’t clear or even stated.

The 90 day report system takes your request to file online and routes it to your local immigration office to approve or reject. Like many things in Thailand different offices have different policies.

The two main reasons for a rejection are that you are trying to do your first report online since entering Thailand. It doesn’t matter that you’ve been here for 20 years. If you’ve just returned from a trip abroad and are trying to file online it may be rejected as it’s your “first” report since entering.

The second and possibly the main reason is that the address you are using on your report doesn’t match the address that’s on file for your TM30. Many people I see coming in to the office state that “they’ve been in the same address for X years” so it shouldn’t be an issue. But forget that they stayed in a hotel (or even a hospital) 2 months ago in Samui or Bangkok or Nakon Si Nowhere. The hotel/hospital is obliged to file a TM30 for you and therefore updates your registered address to their location.

As stated its office specific, so one office may approve the filing whereas another will reject it. If rejected you can file a new TM30 online and try again. Perhaps you will need to go to your local office to resolve but almost certainly they will tell you the same thing. The address on file for the TM30 isn’t the same as the address used for the 90 day report.
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TLDR : Answer Summary
The online 90-day report system in Thailand can result in rejections due to various factors. Common reasons include attempting to file the first report online after returning to Thailand, and discrepancies between the reported address and the address on record with a TM30. Local immigration offices may have different policies, leading to inconsistent acceptance of online reports. It is crucial to ensure address accuracy and file the first report in person if recently returned from abroad. Additionally, reports must be submitted within a specific timeframe to avoid rejection.
90 DAY REPORTING RESOURCES / SERVICES
  • Use the trusted Thailand 90 Day Reporting Service to get your in-person report done and mailed to you for as low as 375 THB (even if the online system doesn't work for you).
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Graham ******
The other possible rejection cause is reporting outside the window of 15 to 8 days before due date
Ian **********
Very good information. Just to add, the fine for not completing a 90-day report is 2000 baht. Currently, when you leave Thailand, the IO doesn't know if you did a 90-day report or not, which is why some DTV holders who leave every 6 months do not bother with 90-day or TM30, as they do not have to deal with immigration. I haven't tried this yet, but I will report if this is true.
Craig *********
Thanks for all this information Stuart, very useful as usual, I just done my first 90 report ever in person, next time will be online, how do you get a receipt from the online system to confirm you have done it correctly?
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