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What could cause my 90-day online reporting to be rejected in Thailand?

90-Day Reporting Visa Compliance TM30 Notification Immigration Issues Expat Advice

Jun 16, 2025

3 days ago

Kru ******

ORIGINAL POSTER

Hello. My 90 day online reporting has been rejected. What can be reasons? 

I did not put landlord information.

I recently changed my location.

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TLDR : Answer Summary

The rejection of your 90-day online reporting in Thailand could be due to several reasons such as not providing landlord information, mismatched address with the TM30 notification, incorrect visa or extension information, or failing to file a TM30 after changing your location. It's also essential to consider that the first report after arrival may require in-person submission. If you encounter this issue, it's recommended to check with your landlord about the TM30 or seek advice from your local immigration office.

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Colin ******

Happens all the time for no particular reason it seems. Mine was rejected too this time even though it was the same info I give every time and was in the correct time windows.

3 days ago

Kevin ***********

You have to do it 14-7 days before the due date. Your TM30 must be current.

You have to go in person if it's the first time after overseas travel (or just the first time);or a new passport (the 90 day system is not linked to immigration).

3 days ago

Kim *********

@Kevin **********

A lot of people say that but that is not true - whether you have to go in person or not the 1st time depends on your immi! I did my 1st online and that was accepted! I tried because someone in this group said his 1st application was approved and he did it online. I would say try online first - it might save you a trip and the worst that can happen is that it's rejected and you have to go.

3 days ago

Kevin ***********

@Kim ********

Fair comment Kim. I sometimes forget that each office seems to make up its own rules. Since I'm travelling this weekend I will definitely be trying that myself later in the year.

2 days ago

Reply to

Kevin ***********

Steve *********

@Kru *****

Did you check that the landlord at your new location has submitted an updated TM30 for your stay? If not ask him/her to do it then try again. Was any reason for rejection given in the rejection email? If it was your first report after arriving in Thailand it will inform you that first report after arrival has to be done in person or something similar.

3 days ago

Tod *********

𝗜 𝗿𝗲𝗰𝗲𝗻𝘁𝗹𝘆 𝗰𝗵𝗮𝗻𝗴𝗲𝗱 𝗺𝘆 𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻.

And when you moved locations did you (or your land lord) file a TM30 showing you're registered as staying at a new address?

Moving and using a different address than you used previously without having had a new TM30 filed can be a reason for rejection

3 days ago

Jim **********

If all else fails, just do it in person. Drive thru at the Airport Immigration takes literally a minute.

3 days ago

Ellie *******

The reasons could be too many.

What does the rejection email say?

Your address may not match the one on your TM30.

Your input visa/extension information may not match. Etc, etc.

The best is contacting your local office and seeking advice on how to input your correct information.

3 days ago

Reply to

Ellie *******

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What does it mean if my online 90-day report is rejected for the second time after reporting in person the first time?

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