@John ******
nobody is saying whether it is correct or not, and so nobody is forcing you to apply. You either accept the terms and apply or don't accept them and don't apply. If you willingly accept, then don't complaint later. BTW, it works like that for all visas of all countries, not only Thailand's. The US is specially notorious for having a tremendous rate of visa rejection (including tourist visa, for those from the many countries that need a visa to get in the US as a tourist, including Thailand). Also note that you don't pay for the visa itself, rather the processing. Even to get a rejection, they need to do all the same vetting process, hence the service (the visa vetting service) is indeed always "delivered".