How do you report a crime when outside of Thailand?
Someone has (apparently) checked into a hotel using a copy of my passport and used my Accor points to pay for the stay.
Yesterday the staff told me it was an Indian guy with a different name who checked in, but they changed their story today and said it was my details (they cant give more info due to PDPA). I think they are lying about the passport, but need to report this to Patong police.
How do I go about this?
Thanks
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TLDR : Answer Summary
The user suspects that someone has checked into a hotel in Thailand using a copy of their passport and their Accor loyalty points. They seek guidance on how to report this potential crime from abroad, especially since they believe the hotel staff may not be truthful about the situation. Community comments address various aspects of the issue, including hotel policies, the validity of using a copy of a passport for check-in, and advice on how to escalate the matter, including contacting Accor and the tourist police in Thailand.
UPDATE: reply from the hotel saying they never gave me the Indian sounding name on my initial phone call and I only called them once (untrue) Also that they advised me yesterday to contact the police (untrue, I suggested that)
They will only proceed with any investigation with “ appropriate documentation or any official notice from the judiciary”
Well, prove to Accor that they were fraudulently taken and make them return them.
They will.
Accor will then demand refund to cancel payment to hotel. So the hotel will then lose out, as they should, as they allowed the identity fraud to occur.
As to you, you end up the victim of identity fraud, but other than that too have lost nothing.
No need for you to do anything in Thailand at all.
It’s pretty much the exact same process as if someone had used your credit card details and placed a transaction on your account that you then dispute…
With Accor points you still need to provide a credit card at checking for any incidentals? You can book a room using points for another person but the other person will still need to provide a credit card or cash as a security deposit. How did you know so fast that someone stole your points and checked into a hotel?
Fake stories. Copy of ur passport? Lol 😂. U think anyone can print a copy of ur passport and walk in? 😆 They all need hard copy passport. Go somewhere to make a fake story 😆
Let's see, kid, the Thai police will accept a photocopy of your passport, okay? So why wouldn't a hotel accept a photocopy of what you're talking about, man, what are you talking about?
well they should. But I think they made a mistake and didn’t check the passport on checkin (they even said it was a different person yesterday) and won’t admit the mistake
I would reach out to the Accor office and inform them that someone used your details for a hotel booking. They should be responsible for communicating with the hotel. What is confusing is, how did the hotel contact you and why were they contacting you?
yeah done all that. They didn’t contact me, I just logged onto Accor and saw a completed stay that I didn’t make and contacted them. They are lying anyway
I've always been asked to show a real authentic passport for check in, so it's definitely weird on the hotel side for a person to use a passport copy to check in, yet to redeem points. I'd report the hotel.
I don't give my passport to hotels. I use my driving licence. It has my passport number on it but not my nationality. Maybe that's where the mixup came from?
They charged your card You need to cancel that card right away and talk to the tourist police. They will get your money back for you they've been through this a million times.
still your best bet if you have a problem is to talk to the tourist police in that area They will go right over there and they will talk to them and they will get it straightened out and it won't cost you anything. I lived there for 25 years One time I lived right in their compound. I went to ask him where there was a house for rent They showed me a house and I rented it and I found out I was surrounded by tourist police... 🤣🤣🤣💪
best go to the station but I will warn you they are waste of time won’t help you I had my 40,000 stolen in my room know the girl who did it she the one who stay and last year had different girl who stay my room had 20,000 stolen know who the person I went to the police spend nearly 7 hours they could not even help me waste of time going there I had cctv prove of girl the hotel I stay her Id police still won’t help so I will never go police again
I agree. I left there three weeks ago. Worst place I whent bangkok. Craphole. Did a year. Pattaya and phuket awfull places. People only go there for one thing only . Im going philipines next. I can stay there three years and you can work and people are alot more friendly
I agree with you mate. It was difficult with me as I couldn't make friends and I didn't like seeing old men with 18 year old. I am really glad you have a good friend there its a really good thing.
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