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How can I prove my exit from Thailand if I went through E-gates and received no stamp?

Mar 31, 2025
3 days ago
Si**
ORIGINAL POSTER
I applied via the London embassy on Friday morning, on Friday afternoon they asked me for my flight tickets back to Thailand, the e-ticket also had my flight details for my exit from Thailand last week. Now they've asked for copies of my boarding pass out of Thailand and the leaving immigration stamp, but I went through the E-gates! I have the boarding pass but no stamp, how else can I prove this? As I have a British passport there's no stamp into the UK either
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TLDR : Answer Summary
The user is facing an issue with their visa application where the Thai embassy is requesting proof of their exit from Thailand. They used E-gates during their departure, which resulted in no physical exit stamp. The user possesses their boarding pass but needs advice on how to demonstrate their compliance with exit requirements due to the lack of an exit stamp.
Si**
ORIGINAL POSTER
I have emailed them explaining the situation with exact details and attachments, if they don't reply by 4pm tomorrow I guess I'll just have to upload my boarding passes, stamps to show I did it by the book whilst there and got the visa exemption extension etc and add a note on the pdf explaining I went through the E-gates. Andddd pray
Si**
ORIGINAL POSTER
That's really useful to know, thanks! Ive just completed the form but looks like it would be a long process because it's told me after submitting it that you could be asked for an interview and have to manually email a copy of your passport to them etc., even the Thai visa site itself seems better put together😭
Dca *****
@Si**
Unfortunately, i don't know how quickly it takes to process a Subject Access Request (SAR) with the UK Border Force (within the UK Home Office), but make a Request for your own "Entry and Exit Travel History to and from the UK over the past 5 years", specifically, make a request for your Latest Entry into the UK

One can also request Entry and Exit History with Thai Immigration, but it is a paper form and manually would be submitted in person to Thai Immigration (in Thailand)

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Ryan ********
@Si**
they want proof that you’re actually in the UK. When i applied from Vietnam they had me send 5 selfies where i was holding my passport and a paper showing the current date, in front of various Vietnam landmarks. Try doing the same and appending any other documentation you have into a SINGLE PDF and upload to their website (it only allows one file per section)
Si**
ORIGINAL POSTER
@Ryan *******
might take a selfie holding a paper with the date on , next to my home address road name sign🫡 I'm a few hours away from London to take pics outside Big Ben
Immy *****
@Si**
Try sending the email to the Local Embassy, the Thai Business and Also the other Visa office in Thailand with reference to your application, I did that
Si**
ORIGINAL POSTER
@Immy ****
it was the London embassy that I have emailed directly
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Andrew ********
@Si**
Sorry to hear of your situation

E Gate will have a record of your passport number time and date when you passed through the gate along with the gate location and number

(Unless the system was down?)

Good luck
Luit *****************
I would send them copy of boarding pass and the remark you used egate and got no stamp.
Si**
ORIGINAL POSTER
@Luit ****************
going to submit what I've got tomorrow with an added explanation of my recent travel history in Thailand and the E-gate situation
Andrew ************
i followed the directions of staff and used an egate, later i found out i didn't get an exit stamp. next time i will not use the egate
Luit *****************
@Andrew ***********
Normally you don't need the stamp, so no need to not use egate.

Only when you plan to do things where you might have to prove you did exit it can be better to have a stamp.

For reentering Thailand it does not matter because your exit is registered in the system
John *******
Was there no non gate options? It seems like you would have wanted to get a stamp, knowing you need to show proof you are out of the country. This was even discussed in our Jan post.
Elías ********
@John ******
it's not for the traveler to choose. If they send you to the e-gates, you must use them.
John *******
@Elías *******
since when?
Elías ********
@John ******
since my first visit to Thailand (August 2024). Some days they instruct people to use the e-gates, some days don't. But I think the plan is to use the e-gates only in the near future. That's why in my passport I have some exit stamps (but more entry stamps).
John *******
@Elías *******
interesting. I have exited 6+ times since August. Have a stamp for everyone. When there has been an e-gate, I have gone up to the person instead.
Callum *******
@John ******
???? Could've should've would've. Makes no difference. What's done is done and if the embassy are being that picky and bothered OP can literally mention the e-gates and they'll have a record if they really want to go through the effort and check ffs
John *******
@Callum ******
MoFA will not have access to Immigration Department Records, silly.
Will ************
@John ******
everyone gets directed to E gates. Only when the gate rejects you then you get directed to a desk
John *******
@Will ***********
curious, since when?
Si**
ORIGINAL POSTER
@John ******
that's not really helpful to what I can do about it now lol