What issues are DTV visa holders facing with Bangkok Bank when making QR payments?

Likely froze account because DTV holders are tourists not valid work permit holders which are needed to open and operate Thai bank accounts

Try again later; sometimes they perform maintenance, and the QR payment is not working.

Bangkok bank is freezing accounts opened on tourists visas and exempt stamps

For those not in the know the rules and regulations change here frequently even if your in or out of the country 🤷‍♂️ so best keep updated.

See Below:

Baht off! Bangkok Bank shuts the door on tourist accounts -

Bangkok Bank has recently implemented stricter policies regarding foreign accounts, leading to some accounts being frozen and cards blocked for those who don't meet the new requirements. The bank is primarily focusing on tightening restrictions for foreigners opening new accounts, citing cybersecurity and fraud concerns. This is particularly affecting Russian nationals and other foreigners who do not hold long-term visas, are not married to Thai nationals, or do not own property in Thailand. 

Here's a more detailed breakdown:

New Requirements:

Bangkok Bank has introduced stricter requirements for foreign customers, including the need for long-term visas, marriage to a Thai national, or property ownership in Thailand.

Impact on Foreigners:

These changes are causing a lot of concern, especially for tourists and expats who rely on Bangkok Bank accounts.

Account Freezes and Card Blocks:

Reports suggest that the bank has begun freezing accounts and blocking bank cards of those who do not meet the new criteria.

Focus on Fraud Prevention:

The bank's actions are reportedly aimed at preventing financial fraud, particularly the use of "mule accounts," which are used to facilitate illegal activities.

Counseling:

Customers with issues are advised to contact the bank for clarification and resolution.

Temporary Measures:

The bank may not be closing accounts immediately but rather asking customers to withdraw their funds and address any issues.

In summary, Bangkok Bank is tightening its grip on foreign accounts, particularly those of non-long-term visa holders. The new policy has led to account freezes, card blocks, and concerns among the foreign community in Thailand.

@ Roberto **

A I would suggest you call the Bank? 🏦 and keep informed with what’s happening here in Thailand after all you’ve applied for and now have a 5 year Visa here.

Which country are you trying to make QR payments. I thought a payment thru BB was for domestic QR payments only

Need more information, general amount, payment to what and where and in what country are you trying this?

Check your email if youre waiver expired for face scan proof. Happened to me with scb rn

Yes, there are DTVERS outside of Thailand whose Bangkok Bank accounts are frozen. You need to go in person to sort it out.

My account was suspended when I returned to the UK. A 10 minute phone call to Bangkok sorted it out. The app gave me the number to ring.

Do a news search on the topic. The answer is there.

Can you get on the app? If not then it's been frozen like most over the last months 😔

Call the Bank. (I used to use Skype Voip, to call when outside of Thailand)

It happens to me a few times a year, usually API network issues with Bangkok Bank.

*I'm on DTV, been using Bangkok Bank for 13 years, current account is 3 years old.

More than 50k transaction?

Your account is frozen as it was opened on a DTV visa. Search other posts on here.

I have no idea about this, but is it because you need to set your VPN to Thailand to make the QR payment?

If you opened the account illegally through an agent or recently opened on a tourist or DTV visa it’s a possibility that they’ve frozen your account.

How long have you been away, in the last few months banks have encouraged clients to come in and register their phone SIM to their account or risk suspended services.