Answereda year ago
Can I use my Thai address for Wise verification if I can't verify my UK address?
For those using Wise - I've been asked to verify my old uk address. Obviously I can't do that, so is it easy to use my Thai address? What docs needed? 🙏 - J
Answer summary
The user inquires about using their Thai address for verifying a Wise account, given that they can't provide their old UK address. Community responses discuss the necessity of providing proof of address, highlighting that Thai utility bills typically don't include names, which poses a challenge. Suggestions include using a Thai driving license for verification. Others share personal experiences regarding address verification and frustrations with bank security protocols.
35 repliesnewest first
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Kenny **********
I have just set up a wise account with my Thai address. I have a uk bank account that I need to transfer occasionally.
Evidence required as proof of address was a utility bill which I provided. They responded by saying the utility bill must have my name on it. Thai utility bills do not have names on them only addresses so I sent a copy of my Thai driving licence front and back. My transfer is currently in progress
Evidence required as proof of address was a utility bill which I provided. They responded by saying the utility bill must have my name on it. Thai utility bills do not have names on them only addresses so I sent a copy of my Thai driving licence front and back. My transfer is currently in progress
James **************
OP@Kenny *********
my utility bill.isca hand written slip and cash - can't see it being accepted. Can use PP + visa stamp i guess. Think ill stick to the uk.option my bros addressKenny **********
@James *************
no that won’t be accepted. They want something with your name and address on it, so if you don’t have it then using your brothers address is best option. This will also give you the possibility to get the wise card that’s not possible for me with Thai address wasJames **************
OP@Kenny *********
ok thx, I've already got the Wise card
Frank *********
This modern, digital age is just full of annoying things like this. You are busy all the time with updating applications that are constantly changing, it"s neverending
James **************
OP@Frank ********
you wouldnt believe the sh** i had to go through when my uk bank was defrauded of £10k... probably because of their own buggy app that was compromised .... They were talking toe like it was my fault! And continual repeated security checks even though I'd do the same thing on every conctact. They weret even bothering to keep my details on the databae....a joke...Frank *********
@James *************
banks treating their customers like criminals
Mark *****
@James *************
out of curiosity which bank ?James **************
OP@Mark ****
not important 😂 one of the main ones...i got it back but took ages and many calls etc . St least they did it i guess...Peter *******
If you haven't got a UK address and don't want one, ask them about a Thai address and report back
Keith *******
@Peter ******
If he's transferring from a UK bank they need the details of thatPeter *******
@Keith ******
Some people have a Thai addressKeith *******
@Peter ******
I was trying to give some friendly advice. Wise wanted my home country address which ties in with my bank account. There's a huge worldwide clampdown on bank accounts, all to do with CRS and Money Laundering. Good luck giving a Thai address on a UK bank account. I'm sure that won't raise any red flagsPeter *******
@Keith ******
Not what i said,many expats give a foreign address, of course UK is betterKeith *******
@Peter ******
I think you'll find most UK bank accounts require the holder to be a UK resident, unless the account is specific in that it allows foreign residency.James **************
OP@Peter ******
i was gonna do that yep, that's what im asking about if anyone knows or has done it....And probably if they're doing it to me they'll be doing it to a lot of others in the same situation
Andy ************
@James *************
You have to be aware of the terms and conditions relating to your account. Many these days stipulate you must be a UK resident. You have to exercise caution because banks can freeze accounts (although they do give you a warning a few weeks before). I have a Santander account which recently came under notice. I had to call, answer a series of questions, and then provide evidence of my address (driving licence was adequate)Andy ************
@James *************
Not really. They just go by your own statement. If you've got an address and driver's licence you'll be okJames **************
OP@Andy ***********
yup I know, i also hv interest accounts which are not valid if im outside uk, so i defo dont want the bank to know im living here... But they will eventually i guess.
Viola ********
@James *************
I have them Thai address, send the picture of certificate of residence( probably rental contract would work too), they did not approve, but let me use the service still 😅Lynnette *******
@James *************
but if you are logging in to transfer from a UK bank, then your bank statement has your address on it.James **************
OP@Lynnette ******
yup ill use my uk address (not my address - my bros address) cheers 🥂Mark *****
UK bank statement with you current or previous address.
What documents have wise asked to see ?
What documents have wise asked to see ?
James **************
OP@Mark ****
i dont have any uk address do I, as I live here now (previous address no good as i been here 2 years . They need statements within 3 months....I can't remember all of them but bank statement is ok, passport wit visa stamp o guess
Peter ****************
@James *************
So you also cannot login to the app or internet site now ?Peter ****************
@James *************
And you cannot change it with tapping above left on y'r initials and then personal details ?James **************
OP@Peter ***************
i can log in yupJames **************
OP@Peter ***************
I've gotta do it by Aug 1st so i guess i could drain all the $ into my thai or uk banks in case theres an issue first... 😂But i think from other comments i can use my brothers address in uk, as i changed to that with the uk bank. Hope they don't need any other docs cos i cant get any
Lynnette *******
Are you transferring from bank in home country using wise?
James **************
OP@Lynnette ******
yup
Paul ********
@James *************
so what address are you using for your UK bank? They should accept a statement from UK bank as proof of address.Keith *******
@James *************
Driver's licence will do, just change that to your brother's addressJames **************
OP@Lynnette ******
i was worried they'd want more docs (as its my brotherscaddress and i cant provide suppotung dics if ssked) so i thought maybe beter to use my Thai address.Lynnette *******
@James *************
what address is on your bank statement? Surely that's your proof of addressJames **************
OP@Paul *******
ok i can use my brothers address so hopefully ok (i changed to thst fir my uk account), but i was worried in case they wanted any more proof which i cant supply. Then id have to use thai address and they'd prob be suspicious at that point as they might realise id just lied to them...Activity
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