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Answered3 months ago

What should I do if my Wise account is unexpectedly closed while transferring money to Thailand?

Thomas *******
asked Jul 14, 2026
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Wise account closed out of the blue even though I have been making the same transfers monthly for the last 18 months. Where did everyone else go for transfers if it happened to them?
Answer summary
Many users, including expats in Thailand, have reported unexpected closures of their Wise accounts, especially after consistent usage for years. It appears that Wise has implemented stricter verification processes, often requiring additional documentation to reactivate accounts. As a result, users are seeking alternative money transfer services, recommending platforms like Revolut, Remitly, and Tap Tap Send, which offer competitive rates and reliable service. There are concerns over the implications of residency checks by Wise and the impact on bank accounts registered in Thailand. The conversation highlights a growing need for users to explore various money transfer options to avoid potential issues with Wise.
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