@Peter ***************

Good to hear!

I think you need Adobe software installed on your PC/laptop.

If you like I could convert it to JPG for you which would be viewable?

Also, bear in mind or Thailand Pass you would need some of the docs converted to JPG anyway such as your Vaccination Certificates, Passport...

There are PDF to JPG convertors online too if you prefer to try do it yourself 🤗

@Peter ***************

This is very true! Have had experience with this on other online forms and was a eureka moment!

I got my FWD insurance quite recently, I'm 39 but memory fails me on the exact process I went through on each stage. All I know is it was very simple, filled in simple details and paid it and received the certificates by email soon after.

Definitely, get another person with you to check over that you haven't missed completing a particular section on that page or tick box somewhere, etc.