technical troubleshooting for visa reporting

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May 4, 2021
4 years ago
John *********
ORIGINAL POSTER
I arrived back in Thailand on 28/11/2020. I hold a NON-IMM OA retirement visa. I made my first 90 day report on February 18, 2021 in person at Phetchaburi Immigration Office. I am due to report again by May 18, 2021

Today I attempted to do this online. First I tried the Thai Immigration App but I was unable to get past the first step of uploading the initial TM47 personal information. I called immigration and they suggested I use their website instead of their app.

I used their website using a Chrome browser and I would get to the point of submitting the first step TM47 information and all I could see after submission was a blank screen and I was unable to complete steps 2 thru 4. I called immigration and was told they preferred I use a Microsoft Explorer browser.

I attempted to submit step 1 using the Explorer Browser and encountered the same blank page and once again I was unable to complete steps 2 thru 4.

If any of you have any useful information to help me complete my 90 day report online I would really appreciate if you could let me know.

Thank you
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