Why can't I get the online 90-day reporting system to work for my visa in Thailand?

Worked for me 2 week's ago.

I did a 90 day report online this morning...for some reason it didn't work on the app, but it worked on the 90 day report website 🙂

I will tell you Monday

@Alan ******

it seems to be totally person specific as far as whether you can or can't get it to work.

If you have filed a 90 day report in person at least once before, IF you're within the 2 weeks before down until the due date window when you can file a 90 day report online, AND if you can get past the first page where you enter the captcha number without getting the error you can use it

BUT

IF You get that error you go and file a 90 day report in person.

I did mine on Monday got confirmation today.

"Working" means you can access the form, and it does not give a 404 error or other technical web failure. If you get a message saying to report to the immigration office to do the 90 day report in person, it means the system is working, but just not for you.

You can use one of the following three programs to submit a 90 day report:

Immigration web-portal [best option];



Android eServices application;



iPhone eServices application;

?l=th

If the 90 day online report system does not work, AND you’re between the due date and 15 days prior to the due date, AND you already filed one 90 day report in person, there are some troubleshooting techniques you can use to try and get the system to work for you.

1. Make sure you’re filling in the information, and only the information, requested.

2. Make sure you are keying in the date and month correctly

3. Turn off any pop-up blockers

4. Turn off any auto-translate

5. Turn off any VPNs (Virtual Private Networks) that you may be using - including any data saving applications

6. If you’re using one of the applications, use the web-based system

7. If you’re using the web based system, try using a different browser and clear the cache.

8. Make sure your web browser isn’t automatically filling in the forms.

9. Make sure you aren’t confusing “O”(Oh) with “0” (zero)

10. If you’re keying your date manually, try using the drop-down date selection box

If the system still doesn’t work, then you may need to file it in person.