Why was our online 90-day reporting rejected after returning to Thailand on retirement visas?

May 28, 2024
7 months ago
Nigel ********
ORIGINAL POSTER
Hi all, wondering if anyone is having a similar experience with imigration? Both my wife & I have long term retirement visas and have had for over 3 years. We have left & returned to Thailand a number of times. During that time we have successfully done our 90 day reporting online. Our visas were renewed in April 2024 and at the same time imigration renewed our 90 day reporting. We have just been rejected for online renewal and referred to the imigration office here in Phuket. They are telling us that because we were out of the country in January we need to resubmit our address details even though we have been living in the same property since we received our original visa and they issued the last 90 day clearance in April after we returned to Thailand from the trip which they are telling us has triggered the need to reconfirm our address. We are being told that we will need to resubmit confirmation of address every time we return from overseas even if we are returning to the same, continuously rented, property.

Has anyone else had a similar experience?

Thanks in advance for any information.
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TLDR : Answer Summary
The user and their spouse, both holders of long-term retirement visas in Thailand, have faced rejection for online renewal of their 90-day reporting after traveling abroad. Despite having previously reported online successfully, they were informed by Phuket immigration that their absence required them to re-confirm their address details. This is attributed to recent changes in immigration regulations concerning the TM30 and TM47 reporting requirements, mandating that those who return from abroad must update their address and complete their first 90-day report in person.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
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Dickie ********
It takes 3 minutes to enter your TM30 details. Less time than writing an epic Facebook post.

555 ๐Ÿ™
Dickie ********
Kevin Worth Thanks Karen . ๐Ÿ’ฏ
Tod *********
Totally not uncommon at all.

The most recent update to the TM30 (notification of foreigner in residence) program and the TM47 (notification of 90 day report) program have them cross check addresses, arrival dates.

More and more offices are saying IF you come in from out of the country you need to file a new TM30, AND since the latest update to the 90 day online system your first 90 day report after you come in from abroad has to be made in person.

People who have successfully applied online after comin' in from abroad before are getting the rejection that says "First report after returning to be done in person" (or something to that effect

So long story short, YEP, you travel outside the country you need to update the TM30 (my advice is go to the online program, make a log in, profile, add an address and start filing your own online when you come back

AND

realize that coming in from abroad also means you need to do the first 90 day report after that in person as well ๐Ÿ˜• (You're out nothing by trying to see if it'll go thru, but leave enough time to where if it's rejected you can still go apply in person)
Ashmeed *********
@Tod ********
are you allowed to create an account to do the tm30 yourself if you're renting? That would be great. I don't want to bother my agent everytime I return from overseas. If yes, then do I need any specific documents like house registration or something similar to create the account? Moreover, can someone without Thai ID (basically foreigners) create that account?
Tod *********
@Ashmeed ********
go to the TM30 web-link READ the FAQ or User Manual

You can indeed do it as a tenant, WITH documentation from your land lord

As far as bothering the agent, well if they don't set it up so you can do your own TM30, bother them..
Ashmeed *********
@Tod ********
thanks mate. Will do that.
Nigel ********
ORIGINAL POSTER
@Tod ********
thanks Tod, appreciate the detailed response. Looks like a couple of trips to immigration โ˜น๏ธ
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