Answered7 years ago
What Should I Do If the TM-30 Submission Form Is Not Accepting My Data?
trying to do the TM-30 online and the crazy form does not want to accept the data I enter and save.....some part of the 'date of birth' seems to be the problem [maybe??]...can anyone point out a simple way to get the site to accept the info you enter so I can finish this?? ! Don Gillespie
Answer summary
The user is having trouble submitting the TM-30 online form, specifically with the date of birth field. Community members suggest various solutions, including using different platforms (app vs. website), disabling the auto-translate feature in Chrome, and ensuring necessary documents are in PDF format. There are also recommendations to post screenshots of the issue for better assistance.
16 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Tod *********
There's one more thing to ask
IT was because they were using Chrome and had the auto-translate feature enabled. SO if you are using chrome disable your auto translate and see if that doesn't solve the problem.
@D**
Another member (@Nicolas *******
) said they had this exact problem with the TM30 system a while back. IT was because they were using Chrome and had the auto-translate feature enabled. SO if you are using chrome disable your auto translate and see if that doesn't solve the problem.
Robert *******
I guess the OP has enough options and before this post is used or hijacked again by others to start discussions about other apps and reports, it seems better to close it.
If you have a question or problem, do not hijack others post, just go to the top of the page and start a new topic. Thank you.
If you have a question or problem, do not hijack others post, just go to the top of the page and start a new topic. Thank you.
Andre ***********
You have to do the pdf on your copys of passport etc.
Warren *******
Just post it. Take photo of TM30 and Registered mail receipt. Off to do mine for the 4th time today. Easy & covered!!!!!!!
Deanna *******
@Warren ******
where do you mail it to?
Ellie *******
Or maybe you can capture the screen where you see the problem and show Tod here to make everything's sure...
Tod *********
or you could down load the android or iPhone app and try it that way...
Tod *********
iPhone TM30 app
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?l=thTod *********
android TM30 app
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Tod *********
are you using the mobile application or the online website?
Don ***********
OPbeen in/out of system many time since 0435 this AM with no success
Don ***********
OPnow...rubbing a golden lamp to hopefully consult a genie
Don ***********
OPTRIED THAI NUMBERS, WESTERN NUMBERS, and even lottery numbers going into 3rd hour with no success
Tod *********
enter the birthday day-month-year. should work
Don ***********
OPonline website, Tod......
Don ***********
OPwebsite
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