Is it normal to get an error message when submitting the 90-day report online in Thailand?

Nov 4, 2020
4 years ago
I tried doing the 90 day report online and once I filled out this page and submitted I just get the below message to contact immigration branch office in my area. Is this normal? Tried in chrome, Firefox and edge
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TLDR : Answer Summary
A user encountered an issue while trying to submit their 90-day report online, receiving a message to contact their local immigration office. Comments suggest potential causes, such as browser compatibility, and offer solutions like omitting non-mandatory fields. Others share positive experiences with different submission methods, indicating this may not be a widespread problem.
Jeff *******
I submitted the last one on my phone and went through no problems. As for printing options approved are pretty easy. Granted I'll be up to do again next month so hopefully it isn't a tech issue that surfaced. I added the link and see if works

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Pete *********
Internet Explorer
Pete *********
I have it on my system
Tod *********
@Ste***
here's the link for the online appointments;

you want this choice

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Steven ****************
ORIGINAL POSTER
thanks. I went on my first one there so will be nice and easy to find. I tried again online yesterday but no joy.
Steven ****************
ORIGINAL POSTER
@Tod ********
This is the temp building right next door to Impact Exhibition center right?
Roland *******
It sounds weird but try leaving out the flight number. It's not a mandatory field anyway.
Jon **********
@Lo**
I don’t enter my forenames. Works ok for me 🤷‍♂️
Steven ****************
ORIGINAL POSTER
1) I thought it could have been that but checked and its 18th.

2)I did the first time in person already.

3,4,5) I will try but didn't feel like anything was popping up or causing probs.

6) Typed it all

7) Pretty sure I didn't.

8) I typed birthday as I didn't see a drop down. Date of arrival I used their calender.

Will have another try tomorrow and if not I'll just have to journey down there. Would it be at the the temp place at Impact?
Steven ****************
ORIGINAL POSTER
@Tony *******
I hope so. Last time it took ages on the expressway coming back into town. Not the end of the world though
Tony ********
@Steven ***************
the 5th should be ok. Fingers crossed
Steven ****************
ORIGINAL POSTER
Tony Wilson I will try again tomorrow. My date is 18th so it could be that I'm a day early. I read 15 days I think earlier but will try tomorrow. Just wastes 3hrs of the day driving out there and back which I was hoping to avoid.
Steven ****************
ORIGINAL POSTER
Benjamin Hays thanks. I don't suppose you have the link to make an appointment time or is it just easy to turn up at any time?
Tony ********
I do on line 90 every time. Remember, count back 14 days from and including your report day. That will be the first day you can do on line.
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