Answered7 years ago
How Can I Resolve TM30 Reporting Issues When Returning from Travel?
TM 30 Question. My family is fully registered on the TM30 website. I'm reporting as any good foreigner would do after international travel. Low and behold I get this error...... Import Data in Sequence (1, 2, 3) is incorrect. Has anyone else experienced this?
Answer summary
A user is experiencing an error while trying to report their TM30 registration after returning from international travel. They received a message indicating that the import data sequence is incorrect. Various comments suggest browser compatibility issues and recommend trying the Android app for smoother functionality.
11 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Tod *********
The O/P said they got it to work, so we're done. (y)
Tim *****
After repeated errors using a browser on my laptop I found that the Android app version works without flaw. Can I suggest you give the Android app a try?
Gregor **********
my GF registered her house TM30 on my laptop, Windows8 and in Chrome browser. We were able to register. I must say it was very tricky to get it done properly. Got the password 2 hours later. Yet I have never registered myself again in her house after coming back from abroad. Maybe I am out for an experience?
Gregor **********
alright I'll give it a try when my ole lady is back from the Somtam with her auntie
Tod *********
you should, it takes less than 5 minutes to re-register online and take a screen grab so you can show you filed
Vladimir ********
Chrome on Mac OS X works perfectly for me for TM30 website. I report myself every time when I go back from abroad
Tod *********
and I have seen 4 or 5 screen grabs from people who sent them to me using a mac with Chrome and the auto translate feature on that show that error.
So I dunno what to say other than try fire fox, and it usually won't have the error message :P
So I dunno what to say other than try fire fox, and it usually won't have the error message :P
Tod *********
you CANNOT use Chrome or Safari
Ian ****************
I kept getting that message so I took my laptop to the immigration office and they told me to reset my password.
For some reason it worked fine after that.
For some reason it worked fine after that.
Katy *******
OPYes it is Tod. Thank You!
Tod *********
I would bet dollars to durian that's what you're using
Try fire fox
Try fire fox
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