How Can I Resolve TM30 Reporting Issues When Returning from Travel?

TM30 Reporting Visa Compliance Expat Experiences

Dec 11, 2019

5 years ago

ORIGINAL POSTER

TM 30 Question.  My family is fully registered on the TM30 website.  I'm reporting as any good foreigner would do after international travel.  Low and behold I get this error...... Import Data in Sequence (1, 2, 3) is incorrect.   Has anyone else experienced this?

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TLDR : Answer Summary

A user is experiencing an error while trying to report their TM30 registration after returning from international travel. They received a message indicating that the import data sequence is incorrect. Various comments suggest browser compatibility issues and recommend trying the Android app for smoother functionality.

Tod *********

The O/P said they got it to work, so we're done. (y)

5 years ago

Tim *****

After repeated errors using a browser on my laptop I found that the Android app version works without flaw. Can I suggest you give the Android app a try?

5 years ago

Gregor **********

my GF registered her house TM30 on my laptop, Windows8 and in Chrome browser. We were able to register. I must say it was very tricky to get it done properly. Got the password 2 hours later. Yet I have never registered myself again in her house after coming back from abroad. Maybe I am out for an experience?

5 years ago

Gregor **********

alright I'll give it a try when my ole lady is back from the Somtam with her auntie

5 years ago

Tod *********

you should, it takes less than 5 minutes to re-register online and take a screen grab so you can show you filed

5 years ago

Reply to

Tod *********

Vladimir ********

Chrome on Mac OS X works perfectly for me for TM30 website. I report myself every time when I go back from abroad

5 years ago

Tod *********

and I have seen 4 or 5 screen grabs from people who sent them to me using a mac with Chrome and the auto translate feature on that show that error.

So I dunno what to say other than try fire fox, and it usually won't have the error message :P

5 years ago

Reply to

Tod *********

you CANNOT use Chrome or Safari

5 years ago

Ian ****************

I kept getting that message so I took my laptop to the immigration office and they told me to reset my password.

For some reason it worked fine after that.

5 years ago

Katy *******

ORIGINAL POSTER

Yes it is Tod. Thank You!

5 years ago

Tod *********

I would bet dollars to durian that's what you're using

Try fire fox

5 years ago

Reply to

Tod *********

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