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What should I do if I can't contact Thailand Pass regarding my quarantine approval?

Thailand Pass Visa Assistance Quarantine Contacting Authorities COVID-19 Travel Regulations Immigration Process Travel to Thailand

Dec 27, 2021

3 years ago

Pinky **********

ORIGINAL POSTER

I have tried to contact Thailandpass through phones and email but they don’t work at all. I need their approve for my Thailand Pass 7 days quarantine and fly out on 30.12.21 and reach Bangkok on 31.12. My application has been 3 days and the status is in reviewing. Is there another way to get in touch to them? 🥺

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TLDR : Answer Summary

The user is experiencing difficulties in contacting Thailand Pass for their quarantine approval, which has been under review for three days. Various community members suggest alternative contact methods, including reaching out via LINE, email, and phone numbers provided. Some emphasize the challenges others have faced with contacting them, and one warns about the need for earlier applications.

Andy *******

Should of applied earlier

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Gwapo *******

I was able to contact them only via email:

*************************

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Gordon *******

Can take 7 days sometimes longer , and I have seen a lot of posts with people saying they can’t contact them

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Adam ********

*******************

NAME:

Passport number

Email ADDRESS of prior registration

Access code

Reason why rejected

Insert all documents you use in applications.

+66 (0)

*****

442

Alternate email address. You can send above if they reject and need extra evidence.

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Scott *******

Test and go? It is only one day quarantine.

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Scott *******

Thanks Gordon. I can’t see many choosing the BKK route.

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Tim *******

Except for those of us who went the BKK route with a nice inexpensive flight arriving on New Years eve and a Test & Go Package and all our ducks are in a row ... but didn't apply for the Thai pass in time :)

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Tim *******

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Scott *******

Thanks Wayne. I know that. So how do you get into Bangkok now? The op is saying they are doing 7 days quarantine in Bangkok. I thought that was only sandbox in Phuket?

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Gordon *******

if you land in Bangkok then it’s 7 days ASQ , if you fly to Phuket it’s 7 day sandbox and only confined to your hotel room until you get your neg result from the arrival PCR

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Gordon *******

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Wayne *********

not now it's not for new applicants

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Wayne *********

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Lars ************

Try to contact them on line

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Michael ********

@Lars ***********

if you look at there page and scroll all the way to the bottom in very small writing. Surprised goverment not done anything.

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Michael ********

@Lars ***********

that is not official its an agent

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Lars ************

@Michael *******

Thankyou for youre answer i not know about this ! 😁

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Lars ************

@Michael *******

ah okay i was thinking its officiall 😅

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Michael ********

@Lars ***********

they try to make it look official but its not

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Michael ********

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Adam ********

@Lars ***********

do you have there contact details please

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Lars ************

AQ.in.th

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Lars ************

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