Ask question

What should I do if I can't contact Thailand Pass regarding my quarantine approval?

Thailand Pass Visa Assistance Quarantine Contacting Authorities COVID-19 Travel Regulations Immigration Process Travel to Thailand

Dec 27, 2021

3 years ago

Pinky **********

ORIGINAL POSTER

I have tried to contact Thailandpass through phones and email but they don’t work at all. I need their approve for my Thailand Pass 7 days quarantine and fly out on 30.12.21 and reach Bangkok on 31.12. My application has been 3 days and the status is in reviewing. Is there another way to get in touch to them? 🥺

1,088

views

1

likes

30

all likes

18

replies

2

images

10

users

TLDR : Answer Summary

The user is experiencing difficulties in contacting Thailand Pass for their quarantine approval, which has been under review for three days. Various community members suggest alternative contact methods, including reaching out via LINE, email, and phone numbers provided. Some emphasize the challenges others have faced with contacting them, and one warns about the need for earlier applications.

Andy *******

Should of applied earlier

Like

Reply

Gwapo *******

I was able to contact them only via email:

*************************

Like

Reply

Gordon *******

Can take 7 days sometimes longer , and I have seen a lot of posts with people saying they can’t contact them

Like

Reply

Adam ********

*******************

NAME:

Passport number

Email ADDRESS of prior registration

Access code

Reason why rejected

Insert all documents you use in applications.

+66 (0)

*****

442

Alternate email address. You can send above if they reject and need extra evidence.

Like

Reply

Scott *******

Test and go? It is only one day quarantine.

Like

Reply

Scott *******

Thanks Gordon. I can’t see many choosing the BKK route.

Like

Reply

Tim *******

Except for those of us who went the BKK route with a nice inexpensive flight arriving on New Years eve and a Test & Go Package and all our ducks are in a row ... but didn't apply for the Thai pass in time :)

Like

Reply

Reply to

Tim *******

Reply

Scott *******

Thanks Wayne. I know that. So how do you get into Bangkok now? The op is saying they are doing 7 days quarantine in Bangkok. I thought that was only sandbox in Phuket?

Like

Reply

Gordon *******

if you land in Bangkok then it’s 7 days ASQ , if you fly to Phuket it’s 7 day sandbox and only confined to your hotel room until you get your neg result from the arrival PCR

Like

Reply

Reply to

Gordon *******

Reply

Wayne *********

not now it's not for new applicants

Like

Reply

Reply to

Wayne *********

Reply

Lars ************

Try to contact them on line

Like

Reply

Michael ********

@Lars ***********

if you look at there page and scroll all the way to the bottom in very small writing. Surprised goverment not done anything.

Like

Reply

Michael ********

@Lars ***********

that is not official its an agent

Like

Reply

Lars ************

@Michael *******

Thankyou for youre answer i not know about this ! 😁

Like

Reply

Lars ************

@Michael *******

ah okay i was thinking its officiall 😅

Like

Reply

Michael ********

@Lars ***********

they try to make it look official but its not

Like

Reply

Reply to

Michael ********

Reply

Adam ********

@Lars ***********

do you have there contact details please

Like

Reply

Lars ************

AQ.in.th

Like

Reply

Reply to

Lars ************

Reply

Thai Visa Advice and Everything Else

... members · 60% approval rate

The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.

Thai Visa Advice and Everything Else

View the Conversation

Thai Visa Advice and Everything Else

What should my Thai wife do if her ThaiPass application has not been processed after 48 hours?

20 comments

2 years ago

What should I do if I haven’t received my Thai Pass yet, and how can I inquire about its status?

6 comments

3 years ago

What should I do if I'm experiencing delays with my Thai Pass application for entry into Thailand?

28 comments

3 years ago

How can I expedite my Thai Pass application approval before arrival in Thailand?

13 comments

3 years ago

What should I do if my Thailand Pass details aren't registered before my flight?

19 comments

3 years ago

What should I do if my Thailand Pass application is denied due to hotel confirmation issues?

39 comments

3 years ago

What should I do if my Thailand Pass application is still being reviewed after 8 days?

37 comments

3 years ago

What should I do if my Thaipass application is still under review and I can't get any response from the authorities?

16 comments

3 years ago

What are the best ways to contact the Thailand Pass support via phone?

27 comments

3 years ago

What to do if you haven't received your Thailand Pass before departure?

9 comments

3 years ago

What should I do if I have not received my Thailand Pass for the Phuket Sandbox despite multiple follow-ups?

29 comments

3 years ago

What should I do if my Thai Pass application is still pending before my flight?

15 comments

3 years ago

What should I do if my Thailand Pass request has been pending for 15 days?

19 comments

3 years ago

How long does it take for Thailand Pass approval and what should I do if my application is delayed?

17 comments

3 years ago

What should I do if my Thailand Pass application is still under review before my flight?

12 comments

3 years ago

How can I expedite my Thai Pass approval at the embassy if my flight is soon?

23 comments

3 years ago

How can I quickly obtain my Thailand Pass for travel from Singapore to Phuket?

30 comments

3 years ago

What are alternative contact numbers for Thailand Pass approval assistance?

11 comments

3 years ago

What should I do if I haven't received my Thai Pass confirmation after submission?

5 comments

3 years ago

What should I do if I haven't received my Thailand Pass before traveling on December 3rd?

31 comments

3 years ago

What should I do if my Thailand Pass application is still under review before my flight?

10 comments

3 years ago

What should I do if I'm having issues with my Thailand Pass application?

24 comments

3 years ago

What should I do if I haven't received my Thailand Pass after applying?

76 comments

3 years ago

What should I do if my Thai pass is delayed and I need to change my hotel booking?

7 comments

3 years ago

How can I contact the Thai Consulate to get my Thailand Pass after not receiving it for 10 days?

23 comments

3 years ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.