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What should I do to update my Muay Thai DTV visa after my passport was stolen before flying to Bangkok?

Muay Thai DTV visa stolen passport visa transfer Thai immigration visa application process embassy contact information passport update

Oct 21, 2025

a day ago

Shannon ******

ORIGINAL POSTER

— HELP: STOLEN PASSPORT: flying to bkk soon … who to contact?!  Please read below — 

I need some advice regarding my Muay Thai DTV (Soft Power) visa and my visa is digital (I have an online copy and a printed version - nothing was in my actual passport luckily) 

I applied and was approved digitally in Hanoi, but my old Canadian passport was stolen recently and I now have a new passport. I need to update my passport number for my visa, and the Muay Thai school is updating the invitation letter for me.

Has anyone been in this situation before? Who should I contact, and what steps do I need to take to make sure my visa is recognized when I fly to Bangkok on November 5 from Madrid?

- I have a photo of my old passport

- a photo of my new passport 

- police report 

- all emails with the Canadian embassy regarding my stolen passport 

- all DTV documents/pics  digitally I used when applying in Hanoi and being approved 

Are there any agents in Chiang Mai or elsewhere who can help with this process also?

Any guidance would be greatly appreciated — I want to avoid any issues at immigration.

Thank you!

Shannon

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TLDR : Answer Summary

The user, Shannon, is seeking advice about updating her Muay Thai DTV visa after having her old Canadian passport stolen and now holding a new passport. She has necessary documents like a police report and digital copies of her visa. Community responses suggest contacting the local Immigration Office for transferring the visa to the new passport, but also caution that depending on the immigration officer, she might need to apply for a new visa instead. Additionally, reaching out to the embassy for guidance is recommended.

DTV VISA RESOURCES / SERVICES

Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

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Anonymous ******************

I tried to transfer my visa because that my old passport was damaged. I had both passports when I went to immigration and they told me it was a requirement I had both passports and that passport number could not be changed on a digital visa. I hope you can get it resolved, but I think you should prepare yourself for the possibility of having to apply for a new visa. If you have pictures of every page of your old passport and the police report, maybe the immigration officer will accept it in the airport, but I think it’s a gamble and depends on who you meet

21 hours ago

Anonymous ******************

Your embassy!!