What should I do now that my DTV visa application has been approved as METV for only six months?

@Greg *******

I understand that. However, the visa issued wasn't the same one applied and paid for. There is a report of an embassy asking an applicant if they would accept a 6 months METV instead and then refunding the difference in cost.

@Christopher **********

I am pretty sure it is all covered by the T&C's ie youn are paying for the application and the processing. One outlier does not make the

AdventurousWallaby5326 Never follow the advice for trying to chargeback the fee, it simply is fraud and your card issuer might not like that.

@Luit ****************

Card issuer will process the chargeback because their customer hasn't received what they paid for.

@Christopher **********

Complete nonsense!

You pay the fee for processing the application, it is 100 percent clear the application was processed, so asking for chargeback is fraud!

That applicant does not qualify for the visa he requested is not the fault of the embassy.

@Luit ****************

They processed an application for a 6 months METV which wasn't what the applicant applied and paid for. They failed to seek consent to do so. They also pocketed the 50% difference in fee between METV and DTV. So much wrong with this. Chargeback most definitely will be agreed by the card issuer.

@Christopher **********

Keep on dreaming, they processed an application for a DTV and decided applicant is not eligible for that. They could have just revoked the application without any refund.

They decided to be kind and give the METV, an you think they did not process the application.

What kind of world do yoi live in?

@Luit ****************

Lack of communication and customer service. If 6 months course is no longer considered long enough to issue a DTV they must say so. Did they publish that on their website? They could have told the applicant that 'we can't issue a DTV for a 6 months course but if you booked another 6 months now and sent proof we could' (for example).

@Christopher **********

Unhappy with customer service is not a reason for chargeback.

The requested service is delivered, in fact an extra service by issuing METV.

They also could have rejected without refund and a free advise to apply for METV.

Why should they have to communicate more.

When you are unable yourself to apply for a visa because it is difficult to choose the right visa you always can use an agent.

Your description of the visa selection is the other way around.

You should choose the visa that matches your purpose of stay, in this case the cooking coarse, not find a coarse that fits an already selected visa.

@Luit ****************

The service requested and paid for (DTV) wasn't delivered. No explanation provided. Instead, a product of only half the value was supplied. The embassy kept the difference. Agreed, Issa Compass charge $150 for their fee and guarantee success or the whole of your money back. There is no one specific visa for dental appointments, hospital treatment plans, Muay Thai Boxing and cooking courses. Certainly not one that permits switching between all four. Embassies who fail to state their minimum requirements (or change them without notice) deserve to lose their processing fees.

@Christopher **********

You don't seem to understand that DTV is a visa you APPLY for, you don't BUY like elite visa.

So the fee is for processing the application, not for getting the visa.

That is clearly stated everywhere, just like it is stated additional requirements can be asked by individual embassies and that complying with requirements is not a guarantee you will become the requested visa.

By applying for the visa you agree with this conditions, so afterwards no reason to complain.

At the moment you apply you agree you can loose the fee.

That you think that is unfair does not make it incorrect processing, and yhat is how the card issuer will look at it.

@Luit ****************

Absurd argument. Embassy advertises their product in return for payment. If you comply with their stated requirements they must supply their product or return your money. Otherwise, they must explain their failure to your card issuer. Obviously, they won't/can't. The applicant will then receive his refund.

@Christopher **********

You might find this absurd in your fantasy world, but in the real world embassies don't advertise to sell visa, only a visa as elite visa is advertised and marketed by commercial companies.

All other Thai visa can be applied for by embassies and some by Immigration, both non commercial and asking a fee for the service and not a price for a product.

You must comply to certain requirements to apply for a visa.

They clearly state that an application is no guarantee to get the visa you apply for.

So they do not fail in any way when they decide they not to issue the requested visa, so they have no obligation to specify any reason to anyone, also not to your card issuer.

The only thing they might have to prove is that they did process the application which is simple done by showing the send rejection or approval email.

The applicant will be asked to prove the service was not delivered and his communication about that with the embassy.

The applicant does not have this, and the embassy has proof they delivered service, so the card issuer will be denied a chargeback, and possible tagged as commiting fraud.

@Luit ****************

Everyone pays for products and services. When they aren’t provided we can request a chargeback. If the explanation isn’t acceptable (or none provided within 30 days), our payment is recalled and our card account credited. Fraud would be by an embassy in accepting payment and failing to provide their product to an applicant who met their published requirements.

@Christopher **********

The service for which is paid for is provided conform specification. End of story!

Your suggestion that embassy fails in this case is just nonsense.

Asking for chargeback for a service provided conform specification, telling it is not delivered is fraud.

@Luit ****************

Product was paid for but not delivered. No explanation provided (can't or won't). That's why chargeback exists.

Where will you be living in Thailand when you want to get the 30 day extension?

AdventurousWallaby5326 Yes. AND you will go to the

The Immigration Service Center at IT Square Laksi (2nd Floor) operates Monday–Friday from 10:00 AM to 6:00 PM