What should I do if my visa agent failed to provide a confirmation letter from the immigration ministry for my retirement visa?

Dec 7, 2022
2 years ago
Vaner *******
ORIGINAL POSTER
Attention friends.

I agreed with an agency 10 days ago to get a retirement visa within 30 days and paid 36.000 bht.

My application was processed in less than half a day.

And my agent gave me a copy of my signed and stamped passport and visas with a note underneath which states that the original of my passport is with the immigration ministry.

But the airport officials did not take me on the plane, stating that there should be a confirmation letter from the immigration ministry, and my ticket was burned.

My agent should have received such a confirmation letter in the first application and given it to me. She didn't.

When I request this from her, she keeps telling me how busy the Jomtien immigration ministry office is, and I'm offered to take a taxi for my planned trip into Thailand.

In this case, I'm waiting for the comments of friends who will advise what I can do other than wait.

And I recommend the friends who will have this procedure to get this document from the Ministry of Immigration at their first application.
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TLDR : Answer Summary
A user shares their experience with an agency regarding a retirement visa application that was processed quickly, but when attempting to fly to Thailand, airport officials required a confirmation letter from the immigration ministry, which the agent did not provide. The user expresses frustration and seeks advice, leading to a discussion among commenters about the risks of using agents, fees involved, and the possibility of applying for the visa independently.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Geoffrey ******
From my personal experience, it was easy to do my NON-O retirement visa myself. I got a 90-day NON-O from the Thai Embassy in Seoul Korea, Nov 2015 before I retired. Came to Thailand Nov 2015, and at the time immigration was accepting a notarized letter from the US Embassy in Bangkok as to my retirement income. The US embassy no longer does this, for what reason I don't know, but Canadian Embassy still does and immigration accepts, so don't have to lock up 800,000 in the bank. 2017 was the last year the US Embassy verified income. I was told by immigration that I needed to have 800,000 on deposit 3 months prior to the renewal of my retirement visa (extension to stay). I did this, and have had the money in the bank since then. You are allowed to withdraw money from this account, making sure not to dip below 400,000 at any time during the year. Can start withdrawing 2 months after your visa has been issued, however, you must top the account up to the 800,000 2 months prior to renewal. I personally leave the money alone. When renewing, I get a letter from the bank, which cost 100 baht, and a 12-month bank statement cost 100 baht. I use Kasikorn, so do not have to wait for a week to get statements sent from Bangkok Bank in Bangkok to account holders in my area. Along with 2 passport photos, and a house book, I go to the immigration office in Udon Thani. In and out of immigration in 15 to 20 minutes with renewal. I always leave a little coffee for them. If you have the financial means I highly recommend doing the visa yourself. Another option for people is to provide 12 calendar month bank statements showing at least 65,000 baht coming to a Thai bank for a retirement visa or 40,000 for a marriage visa. If you are on a marriage visa and choose the income in the bank, you must have 400,000, which you can withdraw during the course of the year, however, the same rules apply for renewal, you must top it up 2 months prior to renewal. Hope this gives a little incite.
Chulala **********
Which Airlines? Normally i used the official invoice for my clients and call to the airline for schedule so how you get visa with out go to take the pictures at immigration you will be had happened in next if don't go to the real system
Vaner *******
ORIGINAL POSTER
@Chulala *********
I really don't understand. It is not metter of personel of airline. The ground security guys says we need confirmation from Immigration which shows your passport with them. Agency is not official institution .
Vaner *******
ORIGINAL POSTER
I have letter from my agent copy of my passport and visa and end signature and stamped by my Agent . I had ticket. I had checked in . But entrance of domestic airport has been denied by security . Even system accepted my ticet.
Chulala **********
@Vaner ******
the agent should call airline
Vaner *******
ORIGINAL POSTER
@Chulala *********
airline company helped me alot in th airport. But they couldn't do anything
Chulala **********
@Vaner ******
that why i told you but for the normal with the retriment visa you should not take for one month time line
Chulala **********
@Vaner ******
Are you flying domestically? As for me i did anything for my clients that why i give you this recommendation
Vaner *******
ORIGINAL POSTER
@Chulala *********
and I am in Khon Kean I love to get plain ticet
Vaner *******
ORIGINAL POSTER
@Chulala *********
yes flying domestically
Jacqui *********
Good to hear from everybody that it’s easy if you meet all the requirements - which I do. Seems like there are an awful lot of scam agents sadly.
Chinpoh ******
I got my retirement visa O, went with agent

to immigration bangkok.
*****
Baht plus 4500 Baht for multiple entry in 3 hours.I came into country with a tourist visa .
Giovanni ****************
@Chinpoh *****
I saved THB 24,000 and got a very nice dinner instead. 🤗
Russell ***********
why not just do it yourself ? what is so difficult ? as long as you prepare & plan this in good time why pay an agent so much money

... unless you are lazy or perhaps a little simple in the head why take a chance of an 'agent' messing your life about ?
Graham ******
@Russell **********
or doesn't meet the requirements for a retirement visa
Russell ***********
@Graham *****
if you don't meet the requirements, what does an agent do that isn't in the grey situation ?
Graham ******
@Russell **********
"grease the wheels"
Russell ***********
@Graham *****
expensive grease
Graham ******
@Russell **********
hence the 36k
Jeffrey *********
Your passport with the visa inside is the document that immigration gives you to "confirm" that you have a visa - there's no separate "letter". If you have really been issued a visa, there's no reason why immigration would still be holding your passport. You should start asking some hard questions to your "agent" at this point.
Jenny ****
Some people say if you pay
*****
but, they can get your retirement visa within one day and you don't even need to give them your passport. Is that a scam?
David *********
@Jenny ***
The time frame would not be a problem , but they are going to need the passport that's where the Visa has to go ! So I'd certainly be wary of that .
Giovanni ****************
@Jenny ***
to good to be true so, yes, scam
Gio *****
Jenny ****
Hello there, we are going to get retirement visa in Chiang Mai. Any good agencies there?
Jacqui *********
Hello there - I’m planning on getting a retirement visa - I was going to wait until I was back in Thailand to either do it myself or get an agent. Any agent recommendations please?
Patrick ***********
@Jacqui ********
Nan Service is great agent, she does everything and looks after you very well...I highly recommend.
Chinpoh ******
Siamese service agency in Bangkok,also depends on what passport.come in with tourist visa,800 K and address in BKK.got it in 3 hours.immigration Bangkok.
Patrick ***********
Patrick ***********
She is in Pattaya...you can look her up on Facebook...Nan Services
Jacqui *********
@Patrick **********
or how would I contact her? Many thanks Patrick
Patrick ***********
Jacqui *********
@Patrick **********
thank you! Where is she based exactly?
Giovanni ****************
I do visa by myself; it takes a lot of my time (I have plenty), cost me a fraction THB 1,900 , and I am sure it is valid!

Most people will disagree but I honestly don’t care much.
Gordon *******
If agents are illegal how come they're allowed to operate. in Pattaya?

There's lots of agencies
Geoffrey ******
@Gordon ******
Because like most things in Thailand, money talks. Give you 3 guesses for you to answer your question, and the first 2 don't count. How do you think agents get these illegal visas so quickly? Where do you think a portion of the fee you pay an agent goes? Have a great day.
Gordon *******
I understand that Geoff, it's the way of the world, especially in Asia. If you can pay saving you lots of hassle etc it's a good option. Lots of lads use agents as you know.
Geoffrey ******
@Gordon ******
True Gordon. Living in Asia 50 years, you get used to the BS. Have a great day.
Giovanni ****************
Gio *****
@Giovanni ***************
don't forget to buy re-entry
Howarth *********
Chang visa at Jomtien never had a problem with any visas tbf he’s not cheap but he’s good !
Sid *******
Thanks
David *********
Do it yourself for 3900 and keep your passport.
Vaner *******
ORIGINAL POSTER
Thank you all for contribution to my letter .

But so many comment not realistic .

I reached ever agent every advised sourced to DIY as well .

Opening bank account minimum takes 4 or 5 days which only do that Bkk bank which is 25 km away where I live.

Plus depositing required amount will take my time too.

And putting application need more effort around this time.

But agent done that even less then half days.

Only problem agent didn't get confirmation letter from office.

I wanted to warn people for to get a confirmation letter.

Matter is not money.
Frank **********
@Vaner ******
just remember your Visa was granted under false assumptions that that 800k baht was your money and was deposited from overseas. Neither of which is true but hey that is your problem.
Braulio *********
@Vaner ******
This is Thailand wait
Andy *********
@Vaner ******
you really shouldn’t believe everything you are advised - perhaps should hv come here first - BKK bank account 30 mins - if you are worried about travelling 25km in Thailand you are not going to see much of it !!! Once you use an agent you are stuck with that method - do it the right way and there are no problems - queues are queues - get used to it
John ********
Cost for retirement visa is 1900thb for doing it yourself
Steve *******
@John *******
1 year extention of stay is 1900bt, visa is 2000bt. 3900bt for 15 months
Steve *******
You need minimum 15 days left on any 'addmitted to stay' stamp. Some Imm offices are 21 days minimum.
Giorgio *********
@Steve ******
but you can get a visa legally only outside Thailand.
Steve *******
@Giorgio ********
Nope. You can get the Non Imm O visa in Thailand providing you meet the requirements.
Giorgio *********
@Steve ******
at the immigration?
Frank **********
@Giorgio ********
no at the 7-11. Lol
Giorgio *********
@Frank *********
😂😂😂
Frank **********
@Giorgio ********
sorry I could not help it. Lol
Giorgio *********
@Frank *********
it could have been at a Visa office, you know there are many in Thailand 😉😉
Steve *******
@Giorgio ********
Yes. 2000bt fee
Giorgio *********
@Steve ******
what kind of stamp you must have in your passport to get the O-visa ?
John ********
@Steve ******
still better than
*****
🤣😅
Steve *******
Werner ************
If you don’t meet requirements you are at the mercy of immigration and agents who can shake down anytime
Tony *********
Did you know that you can get a retirement Visa by yourself for 2,000 baht?
Giorgio *********
@Tony ********
you mean an extension of stay not a visa .
Tony *********
@Giorgio ********
yes I do but most people refer to it as a retirement visa so I do as well. It doesn't matter what it's called.
Derek ***********
Tony *********
@Derek **********
imao? Sorry I don't know what that means.
Derek ***********
@Tony ********
you just let them know how affordable it is doing it themselves
Оливер *********
@Tony ********
yes, it's easy as long you've got
*****
0 in a Thai bank account. Not everyone can tie up this amount of money in a foreign country!
Steve ********
@Оливер ********
Or you can transfer 65k each month and not have to tie any money up
Tony *********
@Оливер ********
as long as you are aware that going the agent route without the capital or income is illegal.
Steve ********
@Tony ********
There's people out there need an agent to wipe their noses, they're that helpless
Douglas *************
@Steve *******
, it is up to them.
Steve ********
@Douglas ************
It is. I'm about to have a big crap. Can you recommend an agent who will wipe my backside for me? 🤣
Douglas *************
@Steve *******
, it’s up to you. You can do it yourself, it’s easy, free, and fast. Be sure to use your left hand to wipe, and you may want to clean under your finger nails. That or get a ‘groom of the stool’ I hear that it is all the rage. 555
Jeremy ********
TiT…you got scanned by a visa agency, in the future do it yourself or wait until you arrive to Thailand to vet companies..it’s a hard life lesson to learn
Chris ******
*****
???? Most agents charge half that …. Normal

Price is
*****
-
*****
for the retirement
David ********
@Chris *******
Can you post the agency name? I just paid ฿25,000 to convert my 90 days to Non O retirement thanks
Russell *******
@Chris *******
could u refer an agency with that pricing please?
Gordon *******
@Chris *******
First retirement
*****
b

Multi entry about
*****
b

Renewal retirement
*****
b

Opening bank account 3500-4000b

Pattaya prices
Stan *******
@Gordon ******
Tik Tok Visa?
Gordon *******
@Stan ******
Most places Stan
Stan *******
@Gordon ******
all compete... I don't like paying $1000 usd but don't want to put 800k in Thai bank. And if there are problems, an agent can sort them. I can't
Gordon *******
@Stan ******
Fully agree Stan, most lads I know have used an agent with no issues whatsoever. You can just tell by the numerous posts about visas every day how people are confused
Stan *******
@Chris *******
if they put the 800k in the bank for the customer, it's 30-40k
Frank **********
Stan Moore which is illegal.
Chris ******
@Stan ******
not true also … never heard of anyone here in pattaya paying that much even if they put money in bank for you .
Stan *******
@Chris *******
then please refer me to cheaper... Thank you 😊
Chris ******
Jim **********
@Chris *******
that's on renewal
Bryan ********
@Jim *********
I was quoted
*****
in Hua Hin, recommended by a friend who paid same agent
*****
a year ago.I went with Thai wife to immigration. They were helpful and gave us a list of requirements which were easy to get. House rental agreement, bank statement ,photos etc. went back with it and processed in 20 minutes including waiting. Very easy. I think it cost 1900 plus some small fees for photos and copying. If you have a Thai Freind or partner worth trying yourself first and save 34,000
Vaner *******
ORIGINAL POSTER
@Jim *********
yes exactly
Chris ******
@Jim *********
not always
Оливер *********
@Chris *******
okay, can you refer me one doing it for this price?
Chris ******
Brandon ************
My advice is to stay as far away from Jomtien as possible. I've never heard anything good about that office.
Jeremy ********
@Brandon ***********
what’s the alternative in Pattaya…
Brandon ************
@Jeremy *******
don't live in Pattaya
Tom ********
@Brandon ***********
never ever had a big problem there, just play by the rules
Brandon ************
@Tom *******
except they made a lot of rules that don't exist anywhere else in Thailand
Tom ********
@Brandon ***********
that is true, they are more strict
Jeffrey *********
@Tom *******
It's not about strictly enforcing the rules, it's about inventing imaginary rules.
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