Answered5 years ago
What should I do if my Certificate of Entry (COE) for Thailand hasn't been issued before my flight?
hi there, getting a little nervous, I will be flying from china, submitted my COE application via my agent in Bangkok, my flight leaves this coming Monday, still no news of my COE. The agent has no news either, what should I do? has anyone experience their COE not arriving on time?
Answer summary
A person flying from China to Thailand is anxious as they have not yet received their Certificate of Entry (COE), despite their flight being scheduled soon and their application submitted through an agent. The conversation reveals various experiences of users regarding COE processing times, the importance of contacting the embassy or consulate directly for follow-up, and potential issues with documentation submitted through agents. Many suggest checking the official COE website and obtaining tracking information from the agent to clarify the situation.
26 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Scott ********
Mine showed up 4 days before my flight. Good luck and enjoy
Denise *******
OPgot mine finally thanks!!!
Bam *****
In the same boat as you. When is your flight ? Mine is on the 24th of this month.
Michael ********
@Bam ****
what does it ssy on website when you login, there is a status linkBam *****
@Michael *******
I did. I made that mistake with the prepproval so I made sure I didn’t the same. The documents were still there but not the information I inputed in the boxes. Bam *****
@Michael *******
thank you. Oh, I was so confused. I won’t be going to Phuket. Landing in BKK. Michael ********
@Bam ****
no the departure PCR test doesnt need to be uploaded needs to be printed and shown to airport check in and immigration. Hotel will need a copy. PCR i was talking about is the ones you pre book for PhuketBam *****
@Michael *******
Will I need to upload the results to my PCR test the day before my departure? Now that I think about it , I didn’t receive an email.. I think I might have clicked the exit button on the right rather than the confirm button on the left 🤦🏻♂️ I’m used to hitting the right button to send thingsMichael ********
@Bam ****
everytime i submitted a document i got an automatic e mail from embassy. Got one for travel, insurance pcr tests etc.Bam *****
@Michael *******
though, an agent I was speaking with did say they don’t issue the COE until 48-72 hours before departure Bam *****
@Lei ****************
it is definitely making me nervous 😬 Lei *****************
@Bam ****
not true. They can issue coe earlier than 48-72 hrs. Bam *****
@Michael *******
weird I just checked and it says I haven’t uploaded any documents when I know dang well I did twice. Lei *****************
If you got your first approval already, and it is past 3 days from giving all the docs, you can follow up from consulate/embassy for the last approval. We did it and got our COE in the morning of scheduled flight (we had evening flight).
Denise *******
OP@Lei ****************
thank you for this info, will follow up with the embassyLei *****************
@Denise ******
good luck! Been there and i know all the stress and worries of whether to change all the dates of ticket, insurance start date and hotel booking 🤦🏼♀️ hope you get your coe asap 🙏🏻Lei *****************
By the way, we applied from Dubai 😅 and im just sharing our experience 🙂
Siobhan *********
Ask the agent for the login details so you can check yourself. Assuming they exist... 😬
Joseph *********
Agent = Mistake. Good luck! 👍
Jo *********
check on the website; they might ask you for additional documents to be able to issue your coe
*****************************
Brandon ************
Not sure why you would use an agent for such a simple process. Very difficult for you to check in this since you're not the one who submitted it now. Seems like your left your fate to your agent and it's all on them now. Normally you could try to contact the relevant embassy or consulate doing the approval though.
Steve *******
@Brandon ***********
CoE's are NOT issued by Thai Embassys or ConsulatesBrandon ************
@Steve ******
completely false. When you select the country you're coming from, that routes your COE to that embassy. They are the ones that check the local things like vaccine proof and insurance and such. And they can assist with issues and expedite. Lei *****************
@Steve ******
from our experience,embassy cant do anything about the first approval as it is coming from Thailand, but for the second, they can give assistance. Activity
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