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What should I do if I'm still waiting for my ACRO certificate after two months?

ACRO certificate application delays UK certificate processing follow-up procedures expat issues visa requirements

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asked Nov 11, 2026

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Still waiting on ACRO certificate since September

Hi everyone! I’m currently in London and submitted an application for an ACRO certificate on September 18th. It’s been almost 2 months, but I still haven’t received my certificate.

I understand that processing can take some time, especially as I’ve moved house several times in the past. However, I’m starting to feel that it’s taking longer than expected.

Has anyone experienced a similar delay? Is there anything I can do to follow up on my application, or should I just continue waiting?

Thank you!

Answer summary

The user is experiencing a delay in receiving their ACRO certificate, having submitted an application in September. They seek advice on whether others have experienced similar delays and what actions they can take to follow up on their application. Commenters suggest that the processing time is unusually long based on their own experiences and recommend contacting the ACRO organization for updates.

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Stephen ************

Stephen ************

I applied for mine 2nd October and received it back around a month later. I'd call them as two months is way longer than they advise.

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Christine ***************

Christine ***************

That’s super long - I would follow up. We got ours within the month with multiple addresses including international ones

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Bob ********

Bob ********

CRB is 24 hours 👍

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Billy ********

Billy ********

i also recieved mine after about 10 working days. Is worth contacting them as there’s a possibility it’s been lost in transport

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Anonymous ******************

Anonymous ******************

I submitted mine on the 6th October and received it back around a month after.. is there any way you can contact them? Seems pretty long compared to other people’s I’ve read too

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