Answered3 years ago
What should I do about my damaged passport while trying to travel from Thailand to Malaysia?
My passport got wet and damaged here in Bangkok, Thailand. The embassy said that they can issue me an emergency passport to go back home and renew my passport instead of issuing me a temporary passport to travel further. But, i already have a flight ticket booked to Malaysia. I've already tried contacting AirAsia airlines but it's difficult to reach them and contact with them person to person. So, can i contact Malaysian embassy and check with them if they can help? I also have a soft copy of my passport's bio page before it got damaged.
Answer summary
The individual is facing issues due to a damaged passport while in Bangkok, Thailand, seeking to travel to Malaysia. The embassy suggests issuing an emergency passport for returning home rather than a temporary passport for further travel. Comments advise that contacting the Malaysian embassy is unlikely to help, and suggest that the traveler should consider canceling their flight and returning home to resolve the passport issue.
36 repliesnewest first
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Janne ***********
the embassy can give you 100% accurate info, noone here is an immigration officer.
Nishant ************
OP@Janne **********
Yeah, they told me that I'd have to get an emergency passport and go back to India but i do not want to go back.Janne ***********
@Nishant ***********
trying to outdo the govt agencies usually is not very successful in the long run.Nishant ************
OP@Janne **********
i think they should help me in getting to Malaysia like issuing a temporary passport.
Nanthakumar ***********
You posted on 18th August your damaged passport details and asked for advice and again on 26th you make an appeal. What were you doing till now since then. This should have been your priority rather than going in on a fishing expedition! Just get back home with emergency passport and sort out
Twiggy ******
How long does it take if the Embassy makes a proper passport for you?
Nanthakumar ***********
@Twiggy *****
if someone is working in Thailand with a work permit then the embassy will issue a new passport and for tourists they do not issue a new passport (and only during covid time they issued a new one as many got stuck )They will issue a temporary passport which will enable going back to India only!
Also to issue a passport in lieu of an old one ( damaged or expired ) it is 6 weeks if the old passport was issued elsewhere and 10 days if the old passport was issued in thailand . So better go back to India sort out all and then travel
Twiggy ******
Nanthakumar, thanks for the information. Now I know why farangs never let anyone keep their passports.
Nishant ************
OP@Twiggy *****
They said that they'd only make a proper passport if i was a resident of a foreign country.Twiggy ******
@Nishant ***********
, I understand now. Thanks.
Ian *****
Your embassy gives you the answer on what options are and you are trying to get a better answer elsewhere. Good luck as a damaged passport isn't valid in 99% of places .
Nishant ************
OP@Ian ****
They can only issue me an emergency passport instead of a temporary passport.
John **********
If all your embassy will do is issue an emergency travel document to go home that's what you will have to do. They can reissue a damaged passport but I don't know how long that takes
Bob **********
You have a very hard time changing or getting a refund from Air Asia you’ll need to go home if you don’t have enough time to get a new passport in Thailand
Larry ********
I went swimming with my passport. It was damaged. I used it until it was not valid, several years. Each time they would tell me to replace it but I was getting on the plane. That was a really long time ago. Another time later my passport was just worn out from rough usage and it worked okay. that was maybe twenty years ago. Maybe that wouldn't work now, I don't know
Isi *************
My friends passport got stolen, he had an emergency passport valid for 1 year, he was traveling to Thailand and Brasil without problems
I don't know, if you get in this case a passport as well
I don't know, if you get in this case a passport as well
Chan *****************
Bin Air Asia ticket to Malaysia. Buy new ticket to go home from Thailand. Sort out your passport then fly to Malaysia
Kuan ******
Don’t see the difficulty. Get the emergency pp n fly home n sort all the mess. You Cannot travel anywhere without a valid pp
Nishant ************
OP@Kuan *****
Yeah, but that'd be expensive for meCarlos *********
You could go to one of the air Asia offices. I know there's one by khaosan rd. and there's other ones too. Talk to a person. Good luck, hope it works out for you
Chan *****************
@Carlos ********
Office in Khao San been closed for years. Need to go to the airport but most they can help probably do date change with fees.Carlos *********
I'm not in BKK so I can't vouch for what will be open
Carlos *********
@Chan ****************
tje one on the end by burger king? Must be a glitch in the matrix? I bought a ticket from them less than 2 years ago!?! There are other, also.here are some...Chan *****************
@Nishant ***********
Go to DMK airport to see them in person. No call center in ThailandNishant ************
OP@Chan ****************
how do i contact air asia via call or in person?Chan *****************
@Carlos ********
No Buger kings now😑😑 it is now a tatoo shop called BKK Ink. And old Asia office must be one of those weed cafe.Chan *****************
@Carlos ********
You bought ticket of them during covid ? I remember most shops all closed but for sure their office is not there anymore.
Jeremy ********
Usually an emergency passport is valid f
Frank **********
Cancel your ticket to Malaysia and fly back home to India. Get new passport and come back to Thailand.
Richard *********
nothing the Malaysian embassy can do
Try air asia an cancel or pay for a new date till ur new passport arrives.
Try air asia an cancel or pay for a new date till ur new passport arrives.
Brandon ************
That won't do anything. It's the airline staff and immigration officers that will make the decision. The embassy has nothing to do with it.
Even if you get to Malaysia there's a very good chance you won't be able to return to Thailand as you'll experience the same situation with the airline staff in Malaysia and Thai immigration officers are known for denying a passport with the slightest issue.
Even if you get to Malaysia there's a very good chance you won't be able to return to Thailand as you'll experience the same situation with the airline staff in Malaysia and Thai immigration officers are known for denying a passport with the slightest issue.
Nishant ************
OP@Brandon ***********
What do i do now? My VOA expires on 30 Aug, 2023.Brandon ************
@Nishant ***********
likely go back to your country and get a new passport.
Ադամ ********
@Nishant ***********
Not usable for international travelNishant ************
OPI also have a soft copy of my passport's bio page before it got damaged.
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