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What should I do about my damaged passport while trying to travel from Thailand to Malaysia?

Emergency PassportDamaged PassportVisa IssuesAirAsiaMalaysian EmbassyRenewing PassportFlight ChangesImmigrationTravel Advice
Aug 26, 2023
a year ago
Nishant ************
ORIGINAL POSTER
My passport got wet and damaged here in Bangkok, Thailand. The embassy said that they can issue me an emergency passport to go back home and renew my passport instead of issuing me a temporary passport to travel further. But, i already have a flight ticket booked to Malaysia. I've already tried contacting AirAsia airlines but it's difficult to reach them and contact with them person to person. So, can i contact Malaysian embassy and check with them if they can help? I also have a soft copy of my passport's bio page before it got damaged.
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TLDR : Answer Summary
The individual is facing issues due to a damaged passport while in Bangkok, Thailand, seeking to travel to Malaysia. The embassy suggests issuing an emergency passport for returning home rather than a temporary passport for further travel. Comments advise that contacting the Malaysian embassy is unlikely to help, and suggest that the traveler should consider canceling their flight and returning home to resolve the passport issue.
Janne ***********
the embassy can give you 100% accurate info, noone here is an immigration officer.
a year ago
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Nishant ************
ORIGINAL POSTER
@Janne **********
 Yeah, they told me that I'd have to get an emergency passport and go back to India but i do not want to go back.
a year ago
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Janne ***********
@Nishant ***********
 trying to outdo the govt agencies usually is not very successful in the long run.
a year ago
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Nishant ************
ORIGINAL POSTER
@Janne **********
 i think they should help me in getting to Malaysia like issuing a temporary passport.
a year ago
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Nishant ************
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Nanthakumar ***********
You posted on 18th August your damaged passport details and asked for advice and again on 26th you make an appeal. What were you doing till now since then. This should have been your priority rather than going in on a fishing expedition! Just get back home with emergency passport and sort out
a year ago
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Twiggy ******
How long does it take if the Embassy makes a proper passport for you?
a year ago
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Nanthakumar ***********
@Twiggy *****
 if someone is working in Thailand with a work permit then the embassy will issue a new passport and for tourists they do not issue a new passport (and only during covid time they issued a new one as many got stuck )

They will issue a temporary passport which will enable going back to India only!

Also to issue a passport in lieu of an old one ( damaged or expired ) it is 6 weeks if the old passport was issued elsewhere and 10 days if the old passport was issued in thailand . So better go back to India sort out all and then travel
a year ago
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Twiggy ******
Nanthakumar, thanks for the information. Now I know why farangs never let anyone keep their passports.
a year ago
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Twiggy ******
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Nishant ************
ORIGINAL POSTER
@Twiggy *****
 They said that they'd only make a proper passport if i was a resident of a foreign country.
a year ago
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Twiggy ******
@Nishant ***********
, I understand now. Thanks.
a year ago
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Twiggy ******
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Ian *****
Your embassy gives you the answer on what options are and you are trying to get a better answer elsewhere. Good luck as a damaged passport isn't valid in 99% of places .
a year ago
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Nishant ************
ORIGINAL POSTER
@Ian ****
 They can only issue me an emergency passport instead of a temporary passport.
a year ago
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Nishant ************
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John **********
If all your embassy will do is issue an emergency travel document to go home that's what you will have to do. They can reissue a damaged passport but I don't know how long that takes
a year ago
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Bob **********
You have a very hard time changing or getting a refund from Air Asia you’ll need to go home if you don’t have enough time to get a new passport in Thailand
a year ago
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Larry ********
I went swimming with my passport. It was damaged. I used it until it was not valid, several years. Each time they would tell me to replace it but I was getting on the plane. That was a really long time ago. Another time later my passport was just worn out from rough usage and it worked okay. that was maybe twenty years ago. Maybe that wouldn't work now, I don't know
a year ago
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Isi *************
My friends passport got stolen, he had an emergency passport valid for 1 year, he was traveling to Thailand and Brasil without problems

I don't know, if you get in this case a passport as well
a year ago
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Chan *****************
Bin Air Asia ticket to Malaysia. Buy new ticket to go home from Thailand. Sort out your passport then fly to Malaysia
a year ago
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Kuan ******
Don’t see the difficulty. Get the emergency pp n fly home n sort all the mess. You Cannot travel anywhere without a valid pp
a year ago
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Nishant ************
ORIGINAL POSTER
@Kuan *****
 Yeah, but that'd be expensive for me
a year ago
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Nishant ************
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Carlos *********
You could go to one of the air Asia offices. I know there's one by khaosan rd. and there's other ones too. Talk to a person. Good luck, hope it works out for you
a year ago
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Chan *****************
@Carlos ********
 Office in Khao San been closed for years. Need to go to the airport but most they can help probably do date change with fees.
a year ago
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Carlos *********
a year ago
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Carlos *********
I'm not in BKK so I can't vouch for what will be open
a year ago
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Carlos *********
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Carlos *********
@Chan ****************
 tje one on the end by burger king? Must be a glitch in the matrix? I bought a ticket from them less than 2 years ago!?! There are other, also.here are some...
a year ago
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Chan *****************
@Carlos ********
 No Buger kings now😑😑 it is now a tatoo shop called BKK Ink. And old Asia office must be one of those weed cafe.
a year ago
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Nishant ************
ORIGINAL POSTER
@Chan ****************
 how do i contact air asia via call or in person?
a year ago
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Chan *****************
@Nishant ***********
 Go to DMK airport to see them in person. No call center in Thailand
a year ago
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Chan *****************
@Carlos ********
 You bought ticket of them during covid ? I remember most shops all closed but for sure their office is not there anymore.
a year ago
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Chan *****************
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Jeremy ********
Usually an emergency passport is valid f
a year ago
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Frank **********
Cancel your ticket to Malaysia and fly back home to India. Get new passport and come back to Thailand.
a year ago
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Richard *********
nothing the Malaysian embassy can do

Try air asia an cancel or pay for a new date till ur new passport arrives.
a year ago
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Brandon ************
That won't do anything. It's the airline staff and immigration officers that will make the decision. The embassy has nothing to do with it.

Even if you get to Malaysia there's a very good chance you won't be able to return to Thailand as you'll experience the same situation with the airline staff in Malaysia and Thai immigration officers are known for denying a passport with the slightest issue.
a year ago
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Nishant ************
ORIGINAL POSTER
@Brandon ***********
 What do i do now? My VOA expires on 30 Aug, 2023.
a year ago
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Brandon ************
@Nishant ***********
 likely go back to your country and get a new passport.
a year ago
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Nishant ************
ORIGINAL POSTER
I also have a soft copy of my passport's bio page before it got damaged.
a year ago
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Ադամ ********
@Nishant ***********
 Not usable for international travel
a year ago
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Ադամ ********
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