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Answered5 years ago

What should I do if I encounter a submission error while completing the second part of my Certificate of Entry (COE) in Thailand?

Calum *********
asked Oct 27, 2021
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Trying to complete the second part of my COE and every time I try and send it says this? Has anyone else has this problem?
Answer summary
Users are experiencing submission errors when trying to complete the second part of their COE. Suggested solutions include changing the web browser and replacing the Shaba code with the hotel name during submission. One user mentioned that using the hotel name instead resolved the issue.
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Bobby *********
Bobby *********
Yes, I found I got that error when I put the Shaba code in, I then typed the hotel name instead of the code, then I uploaded the Shaba certificate, and it worked.
Calum *********
Calum *********
OP
@Jaye ****
thank you will try this
Will ************
Will ************
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