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What should I do if the Morchana app says my Thailand Pass information is wrong?

Thailand PassMorchana appVisa issuesImmigrationCOVID-19 travel proceduresRegistration problems
Jan 18, 2022
3 years ago
Оливер *********
ORIGINAL POSTER
Please help,

I tried to register with the morchana app and I scanned the QR code and it repeatedly tells me Thailandpass information wrong.

I tried to enter all the data manually and get the same?

Is it possible my Thailandpass has been revived?
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TLDR : Answer Summary
The user is experiencing issues registering with the Morchana app, specifically receiving error messages about incorrect Thailand Pass information after scanning a QR code and inputting data manually. Comments from other users suggest possible reasons for the problem, including needing a Thai ID, trying different Thailand Pass approvals, or being in Thailand for the app to work correctly.
Owen ***********
When filling out the thai pass does it ask for booking for a covid test 72hrs prior to flight from UK
3 years ago
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Diana **********
Are you in Thailand yet? Only works when you are here. I had the same problem when I tried to do this at home
3 years ago
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Niclas ***********
If you have multiple approved Thailand Pass try the other one if so One guy said scan QR click edit don't update just save and try to submit. Took me ages to not really an concern.
3 years ago
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Geir *******
That app, got to have thai ID card
3 years ago
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Garrett ***********
@Geir ******
 no
3 years ago
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Niclas ***********
@Geir ******
 that is not true.
3 years ago
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Niclas ***********
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Оливер *********
ORIGINAL POSTER
Should read revoked!
3 years ago
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Niclas ***********
@Оливер ********
 you can scan your QR and check your pass info. Don't worry and have a nice trip
3 years ago
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Niclas ***********
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James ********
What happened ?

You had an approved Thailand Pass 5 days ago.... ???

"Hello Friends,

Thailandpass has been approved after approximately 22 hrs.🥳🥳🥳🍾🍻 Thanks for all your help and advice!!!

If I can be of any help don't hesitate to ask me questions!"

***************************************************************************
**********
**********
*****
*****
*****
/permalink/
*****
*****
*****
6/
3 years ago
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Michael ********
@Оливер ********
 bon voyage
3 years ago
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Оливер *********
ORIGINAL POSTER
@James *******
 and I didn't get a mail saying it is invalid!!!
3 years ago
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Оливер *********
ORIGINAL POSTER
Is it just a glitch with morchana app or should I get really worried?
3 years ago
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James ********
@Оливер ********
@Raimund ************
 ???
3 years ago
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James ********
@Оливер ********
 then how do you know its not valid?

Did you print out the approved Thailand Pass you received?
3 years ago
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Оливер *********
ORIGINAL POSTER
@James *******
 yes I did. I got the QR code and all. But trying to register with morchana it alway shows me an error message: Thailandpass information invalid!!
3 years ago
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James ********
@Оливер ********
 forget that damn Morchana app...it is nothing but trouble for many trying to download it.
3 years ago
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Оливер *********
ORIGINAL POSTER
@James *******
 do I need it to enter Thailand? The app I mean?
3 years ago
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James ********
@Оливер ********
 no
3 years ago
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Оливер *********
ORIGINAL POSTER
@James *******
 is it maybe because I changed flights? New flight arrives at the same date just afew hrs later.
3 years ago
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Michael ********
@Оливер ********
 not a problem as James said, just print all out
3 years ago
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Оливер *********
ORIGINAL POSTER
@Michael *******
 I did!
3 years ago
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James ********
@Оливер ********
 no that should not be a problem...IF YOU HAVE PRINTED OFF THE APPROVED THAILAND PASS

YOU ARE FINE...
3 years ago
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Оливер *********
ORIGINAL POSTER
@James *******
 yes o did print the approved Thailandpass and have it with all the other papers in in a folder to take care ith me. And I have it downloaded on my phone.
3 years ago
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Оливер *********
ORIGINAL POSTER
Whoa, sorry the writing, looks like I'm getting really tired. Sorry, have to get a couple of hours of sleep before I go to the airport.

Many thanks James ☺️
3 years ago
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James ********
@Оливер ********
 safe travels ...soon will be flying to Thailand
3 years ago
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James ********
@Оливер ********
 I give up...
@Raimund ************
 can you please help ...Thank you.
3 years ago
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Оливер *********
ORIGINAL POSTER
3 years ago
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Оливер *********
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Оливер *********
ORIGINAL POSTER
@James *******
 yes, I just checked the email again. I downloaded it few days ago and printed it out.

Now, I tried to scan the QR code in the morchana app and it said wrong Thailandpass information. And o tried to enter it manually.

I'm freaking out! In 5 hrs I got to get to the airport!
3 years ago
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Оливер *********
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