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What should I do if the Morchana app says my Thailand Pass information is wrong?

Jan 18, 2022
4 years ago
Оливер *********
ORIGINAL POSTER
Please help,

I tried to register with the morchana app and I scanned the QR code and it repeatedly tells me Thailandpass information wrong.

I tried to enter all the data manually and get the same?

Is it possible my Thailandpass has been revived?
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TLDR : Answer Summary
The user is experiencing issues registering with the Morchana app, specifically receiving error messages about incorrect Thailand Pass information after scanning a QR code and inputting data manually. Comments from other users suggest possible reasons for the problem, including needing a Thai ID, trying different Thailand Pass approvals, or being in Thailand for the app to work correctly.
Owen ***********
When filling out the thai pass does it ask for booking for a covid test 72hrs prior to flight from UK
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Diana **********
Are you in Thailand yet? Only works when you are here. I had the same problem when I tried to do this at home
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Niclas ***********
If you have multiple approved Thailand Pass try the other one if so One guy said scan QR click edit don't update just save and try to submit. Took me ages to not really an concern.
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Geir *******
That app, got to have thai ID card
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Garrett ***********
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Niclas ***********
@Geir ******
that is not true.
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Niclas ***********
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Оливер *********
ORIGINAL POSTER
Should read revoked!
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Niclas ***********
@Оливер ********
you can scan your QR and check your pass info. Don't worry and have a nice trip
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Niclas ***********
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James ********
What happened ?

You had an approved Thailand Pass 5 days ago.... ???

"Hello Friends,

Thailandpass has been approved after approximately 22 hrs.🥳🥳🥳🍾🍻 Thanks for all your help and advice!!!

If I can be of any help don't hesitate to ask me questions!"

***************************************************************************
**********
**********
*****
*****
*****
/permalink/
*****
*****
*****
6/
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Michael ********
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Оливер *********
ORIGINAL POSTER
@James *******
and I didn't get a mail saying it is invalid!!!
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Оливер *********
ORIGINAL POSTER
Is it just a glitch with morchana app or should I get really worried?
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James ********
@Оливер ********
then how do you know its not valid?

Did you print out the approved Thailand Pass you received?
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Оливер *********
ORIGINAL POSTER
@James *******
yes I did. I got the QR code and all. But trying to register with morchana it alway shows me an error message: Thailandpass information invalid!!
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James ********
@Оливер ********
forget that damn Morchana app...it is nothing but trouble for many trying to download it.
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Оливер *********
ORIGINAL POSTER
@James *******
do I need it to enter Thailand? The app I mean?
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James ********
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Оливер *********
ORIGINAL POSTER
@James *******
is it maybe because I changed flights? New flight arrives at the same date just afew hrs later.
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Michael ********
@Оливер ********
not a problem as James said, just print all out
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Оливер *********
ORIGINAL POSTER
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James ********
@Оливер ********
no that should not be a problem...IF YOU HAVE PRINTED OFF THE APPROVED THAILAND PASS

YOU ARE FINE...
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Оливер *********
ORIGINAL POSTER
@James *******
yes o did print the approved Thailandpass and have it with all the other papers in in a folder to take care ith me. And I have it downloaded on my phone.
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Оливер *********
ORIGINAL POSTER
Whoa, sorry the writing, looks like I'm getting really tired. Sorry, have to get a couple of hours of sleep before I go to the airport.

Many thanks James ☺️
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James ********
@Оливер ********
safe travels ...soon will be flying to Thailand
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James ********
@Оливер ********
I give up...
@Raimund ************
can you please help ...Thank you.
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Оливер *********
ORIGINAL POSTER
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Оливер *********
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Оливер *********
ORIGINAL POSTER
@James *******
yes, I just checked the email again. I downloaded it few days ago and printed it out.

Now, I tried to scan the QR code in the morchana app and it said wrong Thailandpass information. And o tried to enter it manually.

I'm freaking out! In 5 hrs I got to get to the airport!
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Оливер *********
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