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What are the ways to effectively contact the Thai Embassy in Phnom Penh regarding a pending DTV visa application?

Nov 21, 2025
11 hours ago
Christian *******
ORIGINAL POSTER
How to contact Phnom Penh? I submitted and paid on 30oct2025, additional documents on 7nov. Since then, Pending Approval. I emailed them 5 days ago, no reply. I called several times, ringing, then hangs up. I can stay in Cambodia until 27nov and now getting concerned if I get the visa in time.

With current tightening of visa rules, I might get problems to enter Thailand on another visa exempt. What do IOs think about people who enter Thailand while their visa is processing? Fortunately I'm flexible in space and time, can extend my stay in Cambodia or go to Lao and wait until I get the visa. But I don't like the idea of traveling around without an idea if and when I get my DTV.
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TLDR : Answer Summary
The user is seeking advice on how to contact the Thai Embassy in Phnom Penh regarding a pending DTV visa application submitted on October 30, 2025, which has not yet received approval. Despite multiple attempts to reach them via email and phone, the user has not received any response and is concerned about deadlines. Comments from other users suggest that visa processing can take an average of about a month, advise extending the visa or waiting in Cambodia, and recommend using Line or Facebook Messenger to communicate with the embassy, as emails may not be effective.
DTV VISA RESOURCES / SERVICES
Anonymous ******************
What's your history of entering Thailand this year?
Christian *******
ORIGINAL POSTER
Anonymous participant 201 This year, I have been in Thailand for about 5 months in 4 visa exempt entries. One is from 2024, that means I entered Thailand 3 times this year.
Anonymous ******************
I would suggest extending your visa. I did it a few years ago in PP through an agency. They asked for 150usd though because I only had a few days left.
Anonymous ******************
I also applied DTV visa on October 5 in Cambodia. I just got approval email on November 20.

I had been waited for 46 days in total since the day I submitted.

I just stayed in Cambodia until Nov 9 as my Cambodia visa is expired. Then I just returned to my country and waited for the approval email. But still didn’t get any response from embassy until Nov 19.

On Nov 20, I just sent follow up message to Thai Embassy in Phenom Penh via Line Account. I got approval email 2hrs later after I sent follow up message.

Sending email to them is not working. They didn’t any reply on email.

If you want to follow up to them, I just want you to advise to send message via Line Account or call directly on phone.
Christian *******
ORIGINAL POSTER
Anonymous participant 263 What's their Line account?
Anonymous ******************
@Christian ******
Send message during office hours: Monday - Friday 08.30–12.00 hrs. and 13.30–16.30 hrs. (Except public holidays)
Anonymous ******************
@Christian ******
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John **********
You could try Facebook Messenger but whether you get them or not you need to stay in Cambodia until the process completes. Do not return to Thailand
Carrie ****
From what others who applied in Cambodia have reported, it takes on average a month to get an answer.
Anonymous ******************
Looks like going to be rejected
Guillaume *********
My gf did on October 10th and still waiting. Unlikely that you will have it soon unfortunately. If you are in PP you can extend your visa or go in another country, in the rest of the country you can extend with agency but it takes longer to extend as they have to send everything to PP.

Good luck as 6 weeks and still waiting on our side...