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What are the current challenges and frustrations surrounding the Thailand Pass application process for travelers?

Thailand PassCOVID-19 Travel RestrictionsVisa Application IssuesExpatriates in ThailandTravel AdviceInsurance RequirementsPCR Test RequirementsGovernment Policies
Nov 6, 2021
3 years ago
Graham ********
ORIGINAL POSTER
This farce needs abandoning now. The pass is a failure. Even my Thai girl friend can't get back.

Write it off now and allow travellers to fly with 1 day hotel booking, insurance and a PCR.
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TLDR : Answer Summary
The discussion highlights widespread frustration regarding the Thailand Pass application process, which is deemed inefficient and stressful for travelers trying to return to Thailand. Many commenters express that the application process can be difficult to navigate, particularly with the requirement of insurance and QR codes, with reports of some applications being approved quickly while others face unexplained delays. Suggestions for improvement include streamlining the process and allowing for simpler entry requirements, such as a one-day hotel booking and insurance proof. Overall, there is a shared sentiment among users about the need for urgency in addressing these issues to facilitate smoother international travel.
Terry ********
I posted previously in similar vein calling the Thais 'Neanderthals'. I felt bad afterwards for being Racist so went back to apologise and edit it but it has been removed. I wanted to edit it to 'IT Neanderthals' which I think is acceptable. The evisa and Thailand Pass websites should be designed independently by those with the expertise and not by the megalomaniacs in the Immigration department who get off on making life as difficult as possible for those 'Aliens' wishing to enter their country. Those running the country dont seem to realise just how bad their websites are, and how many tourists they have lost for years because of them. And this is compounded, I think, by the cultural taboo of criticising or condemning the work of others and in so doing making them 'lose face'.
3 years ago
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Steve **********
@Terry *******
 Tgey know how poor their sites are.

They just don't care.

You are farang.
3 years ago
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Steve *******
@Steve *********
 The vast majority of problems are from the end user. If you've ever worked in IT then you'll know this.
3 years ago
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Terry ********
@Steve ******
 Haha! Oh sure! Those damned end users not understanding the wonderful IT system that we have designed for them! The priority for those working in IT should be the end user; to make the system as user-friendly as possible for the end user.
3 years ago
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Steve *******
@Terry *******
 Yep. That's the way it should work. Unfortunately there are many Luddites about.
3 years ago
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Steve **********
@Steve ******
 haven't, but thanks

But after close to 18 years, know the system ( or lack of )
3 years ago
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Steve **********
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Steve *******
@Terry *******
 Im pretty sure the Immigration police didnt design the evisa and Thailand Pass websites. That would be the MFA.They're acctually quite easy to navigate if you can follow simple instructions.
3 years ago
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Terry ********
@Steve ******
 WTF r the MFA then? Simple instructions my arse. It was all trial and error, and if u did something wrong u received an error message and sent back to the home page just like fekkin monopoly; without being given a reason why. "Do not pass go. Do not collect your visa!" At least Monopoly gave you a reason on the card...555. The 2nd year I used the e-visa website it was stuck on my previous years visa on the visa choice menu and would not offer me any other visa type. and it was impossible to clear it and start a new application. The embassy emailed me a 6 step guide on how to clear it to start a new application, but even they said if it doesnt work you must reregister using a different email address which is what I had to do in the end. The only help or instructions I recall was "Required documents must be uploaded 'in the proper manner". "In the proper Fekkin manner!" I havent been spoken to like that since I was at school!
3 years ago
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Steve *******
@Terry *******
 Obviously a few people have had problems. Thousands of people have submitted applications WITHOUT problems. FYI the MFA, Ministry of Foreign Affairs.
3 years ago
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Terry ********
@Steve ******
 Judging by cries for help on here more than a few, and what about those who simply give up!
3 years ago
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Steve *******
@Terry *******
 That's the problem with expat FB groups, you see some horror stories here but nothing from the thousands of people who've successfully applied.
3 years ago
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Terry ********
@Steve ******
 There are many many replies from those who have successfully applied saying thank you to those who have helped them in the groups.
3 years ago
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Terry ********
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Declan ***********
1000000000000% true - But People are afraid to say anything that may be construded as Thai Bashing - If We were Thai Bashing we wouldn't all want to come to the Beautiful Country in the First Place - It took me 30 minutes to design a Secure Website similar to the Thai Pass One - No one said 'We can't use Hotmail, and only use a Gmail' - That could have been sorted so easily - I had to create a Gmail address to put Upload or Drag and Drop my Stuff - It would have been so easy to Do a 5 Minute *YOUTUBE* video on how to do all this and attach to all websites - Yes - You mentioned the - *LOSE FACE thing* - Even when you buy a washing machine here in UK online, they Put a Video on with instructions how to Open the Bloody Door...... ***DISCLAIMER - I LOVE THE KING - GOD BLESS THE PRESIDENT***........ There You Go...... (I was Just Saying) - 🙏🙏🙏
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000% true - But People are afraid to say anything that may be construded as Thai Bashing - If We were Thai Bashing we wouldn't all want to come to the Beautiful Country in the First Place - It took me 30 minutes to design a Secure Website similar to the Thai Pass One - No one said 'We can't use Hotmail, and only use a Gmail' - That could have been sorted so easily - I had to create a Gmail address to put Upload or Drag and Drop my Stuff - It would have been so easy to Do a 5 Minute *YOUTUBE* video on how to do all this and attach to all websites - Yes - You mentioned the - *LOSE FACE thing* - Even when you buy a washing machine here in UK online, they Put a Video on with instructions how to Open the Bloody Door...... ***DISCLAIMER - I LOVE THE KING - GOD BLESS THE PRESIDENT***........ There You Go...... (I was Just Saying) - 🙏🙏🙏
3 years ago
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Declan ***********
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Declan ***********
They Never mentioned you have to create a GMAIL ACCOUNT - as will not accept Hotmail - Just saying - Mine came in 4 Hours and I'm not travelling for another 3 weeks... It's a long drawn out Process - Put all docs in Chronological order on your Desktop - Flight/Hotel/ and Passport..... On Computer screen and Drag and Drop - My 10 year old would have designed the Website Better.... Strangely was that the Hotel Booking was the only thing that delayed me for 3 days / Just none were replying / Peace and all the Best - 🙇
3 years ago
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Tony *******
Spot on
3 years ago
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Steve **********
T.I.T !
3 years ago
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Channel **********
There is another 194 countries in the the World bye the way.....maybe choose one of them where you will be more happier and Thailand will be the same 🤔
3 years ago
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Gene **********
@Channel *********
 are you sure?
3 years ago
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Graham ********
ORIGINAL POSTER
@Channel *********
 Channel I have lived in Thailand longer than you have. Unless you are older than 33 and I doubt that.
3 years ago
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Channel **********
@Graham *******
Who cares how long you have lived in Thailand all that proves is you are a very old man probably with dementia
3 years ago
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Declan ***********
@Channel *********
 - Ouchhhhhhhhh, I am NOT picking an argument with you - I rather be your friend than enemy - *BUT* - I think you won this one - 🙏 - ☘
3 years ago
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Declan ***********
@Channel *********
 - The exact same INSULTED ME BY SAYING - - - Frédéric Umar Letellier

***Thai don't hug in public.***
3 years ago
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Declan ***********
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Declan ***********
Very True - But I am a devoted husband and Have loyalty to my Villiage Girl who is my everything - I haven't seen my 2 young Boys in 18 months and Thank God I managed to jump all the hoops to get my Thailand Pass - There's going to be a lot of tears shed at Khonkaen Airport when we have a group Hug - 🥺🙏🙇
3 years ago
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Frédéric ******************
@Declan **********
 Thai don't hug in public.
3 years ago
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Channel **********
@Frédéric ****************
Of course they do....bye the way it's the 21st century now and things have changed since the last time you were in Thailand in the 80’s 🤭
3 years ago
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Frédéric ******************
@Channel *********
 I know that the French movie "La Boum" did a lot of change in the Thai teenager behaviour. But even, you'll hardly see a Thai couple hugging each other at the airport without being stared at. 34 years immersion in Thailand and still counting.
3 years ago
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Channel **********
@Frédéric ****************
What ever...you are very repetitive..😴
3 years ago
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Declan ***********
@Frédéric ****************
 - Ohhh Ok - Well my Mrs is Half French, so that must be why we’ve been hugging 🤗 up to now - but your statement is a bit of a Generalisation do you think - 😎 - Well, the good news is I got my Thailand Pass within 4 hours…. Must have got lucky 🍀 - Luck of the Irish ☘️ I guess - 🇹🇭🫂🇮🇪
3 years ago
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Declan ***********
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Declan ***********
I AGREE 100% - and a funny quote I saw on a Forum was - - - - JUST TO CHEER YOU UP: - RECENTLY I applied to go on the International Space Shuttle & didn't have as many Rules, Regulations & Paper work to Deal with as I have to do to visit Thailand........ It's totally NUTS and No one can give You a Definite answer - "Call Back Tomorrow, up to You........" - I'm having a fuc*ing Nervous Breakdown with this Fu*king Thai Pass - It takes an Hour to upload all the Info - It doesn't have a 'Save and Draft Button' anter an Hour........ Press Send - Then gives you an Error CODE and Resorts back to the Beginning....... Jesus Please Help me Design their Thai Pass myself........ RANT OVER - DISCLAIMER I LOVE THE KING - So I do....... 😁
3 years ago
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Steve **********
@Declan **********
 Thailand has changed and is changing so quickly. Some attributed to covid, but on a larger scale the loss of the King, and increase in the " tea " business.

After almost 18 years, am looking outward.
3 years ago
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Declan ***********
@Steve *********
 - Very True..... It is sad near Khonkaen in our village there were 4 (Yai Yai) - (Grandmothers) malnourished near starvation so I set up a Direct debit to my Mrs (It was my idea) purely to keep them claen and alive..... So sad.... If I could afford more I would..... When I come back to London I realise how lucky we are..... but, Pray for the People of Thailand - I won't say anything Political but I am shocked - 🥺🥺🥺
3 years ago
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Steve **********
@Declan **********
 There are a few rice lines and the like I give food to ( not baht ). It's at a point where the couple of dozen turn into hundreds. The missionaries are surfacing publically now. Sadly.

In Chiangmai, all the ' for Rent ' signs put up a year ago have been replaced with ' for Sale ' signs. Where is 'uncle ' ?

Hey ! Wasn't that crowd at kings party impressive, eh.
3 years ago
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Steve **********
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Declan ***********
But - It took me only 4 Hours to Get my Thailand Pass - and I don't travel until the 17th of the month - Wish everyone Success - 🙏☘🙏
3 years ago
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Graham ********
ORIGINAL POSTER
@Declan **********
 That is the farce bit I was talking about.
3 years ago
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Declan ***********
@Graham *******
 - It could be a Red HERRING, and I sincerely I am Wrong, but I know 3 other People with IRISH PASSPORTS approved within a span of 9 hours - I hope I'm WRONG - *You must USE a Gmail - email address to receive the Pass - I found that out from The *THAI TIGER* forum......... I am Not THAI BASHING, but my 10 year old son could have designed theit website Better.......... I hope I was of some Hope Graham - 🙏
3 years ago
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Declan ***********
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Dave *******
To many people not allowing enough time from application to flight, biggest problem is people applying many many times thinking they have more chance but it reality they are clogging the system and by being greedy genuine people are missing out, shame on the selfish!!
3 years ago
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James ***********
@Dave ******
 Thai Pass site should not allow multiple applications with the same passport number. I am not a coder but I don't think it is a challenge to do that. I waited 4 days after my first application and saw others apply 5 times, then I started worrying about system being overloaded 6 days to my departure date so I myslef applied 3 more times and one of them got the code within 2 hr.
3 years ago
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Dave *******
@James **********
 multiple entries should be banned and those who do should have them cancelled and have to start again, they are putting to much strain on the system, therefore genuine people are missing flights
3 years ago
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Dave *******
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Steve *******
Got my TP approved in 24hrs
3 years ago
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Ադամ ********
Can somebody please buy Thailand an Adobe account?
3 years ago
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Ron *********
The keep your covid out of my country mentality was fine in the early stages of the pandemic, but at this stage with the level of infections so low and so many vaccinated now it's completely asinine.

Of course I understand if I wanna get back to Thailand that's the way it is, but it's still idiotic.

Insurance is all that's needed with your airline vetting your policy to make sure it meets your destinations coverage requirement, if you do happen to get sick with covid we're not paying for your treatment.

There's no argument to the contrary, end of story.
3 years ago
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David *********
Well said ..enough is enough .

Total JOKE , vaxxed fly in , that's it ! SIMPLE

Forget this utter bullshit .
3 years ago
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David ***********
That would requires a lot of training for immigration officers and cause a lot of congestion at immigration arrivals.
3 years ago
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David ***********
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Graham ********
ORIGINAL POSTER
I have now got my pass but my Thai girl friend has not. International travel is stressful enough. This is full on stress.
3 years ago
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Sebastian ******
@Graham *******
 Did you do anything to speed up the process or it just got naturally processed and emailed to you? How long until your flight?
3 years ago
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Graham ********
ORIGINAL POSTER
@Sebastian *****
 I applied on Nov 1st and 5th. I got a notification of aplication on both. I have no Idea which one was successful. My Thai friend, I have applied 3 times, 1st 5th and 6th. I have all three notifications but no acceptance. I did nothing to peed it up!!! Is there something. I fly on Wed 10th, but I need a PCR on Monday.
3 years ago
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James ***********
@Graham *******
 you can apply 2 more times, i would not wait. Make sure your insurance shows $50,000 usd min. Leave space after passport number. Crop the QR code part nicely. Apply 2 more times.
3 years ago
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David ***********
@James **********
 "Leave space after passport number" .... could you please explain what you mean?
3 years ago
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Graham ********
ORIGINAL POSTER
@James **********
 I keep explaining thay I have now got my pass. I found it very easy. The farce is that my Thai gf has not and I made the application. Her submition needs no insurance and is far easier. SHE IS Thai, - - how farcical is that. Tomorrow is my last opportunity to get a PCR test or I have to change every thing including my hotel, insurance, flight and start again as my QR code will I longer be applicable. No contact, no phone, no email.
3 years ago
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Graham ********
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John *********
Its crap.tech here is shit . Will not get anybody to help them
3 years ago
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Cambodia **************
Open thailand please
3 years ago
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Frank ********
There is now a Hotline. See below.
3 years ago
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Richard ********
💯 they will change it next year it’s not workable
3 years ago
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Graham ********
ORIGINAL POSTER
@Richard *******
 I agree, they will say its no longer necessary to save face.
3 years ago
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Graham ********
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Francesco **********
i just hope to receive my qr code in time… i don’t really have 200 usd a day to be wasted here in HK…
3 years ago
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James ***********
@Francesco *********
 don't wait and re-apply 3-4 more times. Make sure insurance shows $50,000 min. Crop the QR code part. Leave space after passport number
3 years ago
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Francesco **********
@James **********
 i did already the second time... insurance is 100k up, so no problem... but passport number is not mentioned on swiss covid certificates... that's a bullshit, really!!!
3 years ago
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Francesco **********
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Graham ********
ORIGINAL POSTER
Some of you are confusing farce with difficult. I found it quite simple. The farce bit is that some get the code in hours and some not at all without any reason or access to the application progress. It either Comes or it doesn't.. That is a farce.
3 years ago
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Jo ****
Well said
3 years ago
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Mark **********
I recall the same glitches the first couple of weeks during the sandbox program and by the time we went through it all went smoothly. It can be frustrating, but I’m not aware of too many tech rollouts that went perfectly….hang in there and good luck to you.
3 years ago
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Mike **********
Obamacare?😂
3 years ago
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Mark **********
@Mike *********
 Yeah, I was thinking the same thing and after a few months or so several million folks were able to get insured. Also the history of the Denver airport was similar with the press hand wringing for awhile. I just stopped expecting perfection and I’m much happier.
3 years ago
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Mark **********
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Asavin ***************
I can do it easy, my parents couldn’t. It’s very much an old people problem
3 years ago
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Ruth *******
@Asavin **************
 some of those "old people" are the reason you have those computers and other devices you use for building your content and for submitting these applications.
3 years ago
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Richard ********
@Asavin **************
 very ageism statment
3 years ago
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Graham ********
ORIGINAL POSTER
@Asavin **************
 Have you got the QR code.
3 years ago
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Ray *****
@Graham *******
 plenty of Thai's on my flight today had the QR code
3 years ago
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Graham ********
ORIGINAL POSTER
@Ray ****
 Did you ask them. Sure it wasn't the Coe.
3 years ago
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Ray *****
@Graham *******
 100% sure, they were showing them to me. Many had them printed out though I'm sure they could have done it on their phone
3 years ago
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Ronald *********
@Ray ****
Who are flying with ?
3 years ago
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Ray *****
@Ronald ********
 Emirates, most of the Thai's were on the last leg from Dubai to Bangkok
3 years ago
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Ronald *********
@Ray ****
I am flying to Schipol from the UK, then one flight to Bangkok.

Hoping to avoid Thai passengers.
3 years ago
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Ronald *********
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Gordon *******
To be fair anyone booking a flight etc and coming in the first 9 days was always taking a chance, knowing Thai efficiency
3 years ago
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Patrick ********
The application is easy but you have to do a lot of background work ..
3 years ago
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Have *******
Something has a slight delay or a momentary lapse within the first few days of implementation.

Reactionaries who care about nothing except their own convenience: EUSNEBFSOWIHDJDOKDFHHSKSDKEBVVWHXFHENDJDHSH 🤬🤬🤬🤬🤯🤯🤯🤯🤯
3 years ago
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Adam *******
Its easy if you follow it , my nephew got approved and QR code in 2.5 hours yesterday
3 years ago
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James ***********
@Adam ******
 the issue is the process is totally random. People who don't get their QR codes don't do any mistake either. It is just a inefficient random process
3 years ago
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James ***********
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William ********
no pdfs j peg only...... no hotmail gmail only thats the problems people have been having me included. i used hotmail nov 1... no response...... thus reapplied using gmail,,, instant response thai pass 24 hours later arrived
3 years ago
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Brett *********
@William *******
 many people are saying the same.
3 years ago
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Brett *********
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Raece **********
What you can’t book 1 day hotel quarantine ?
3 years ago
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Maxim ***********
Thailand is not a first-world country therefore you should not expect a first-world level of logistics. Whining is reasonable here but just try to manage your expectations. Things that are super easy to deal with where I'm from (Canada) are much harder logistically here. Thailand is not as advanced in such areas. Some will say that I'm arrogant or wtv but no, I'm simply stating that not every country is competent equally. When I lived in Cambodia everything was logistically worse than Thailand, but I expected that because Cambodia is much poorer and a lot less advanced. But for every downside, you get an upside. For example, you get arrested without a permit, you pay 500 baht fine. For every annoying thing foreigners have to deal with there is a positive one that we get from being a foreigner. Visa is probably the #1 annoying thing, which I put the Pass in that category.
3 years ago
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Maxim ***********
Because of "saving face" mentality which is a big thing over here.
3 years ago
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Tony *******
@Maxim **********
 Then why don't they get a tek guy from offshore to sort it out in the first place ?
3 years ago
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Terry ********
@Tony ******
 Exactly. They are bringing in the Chinese to build railways, why not to build a website?
3 years ago
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Steve **********
@Tony ******
 you'll never find a Thai saying they can't do , and would never ask a farang.
3 years ago
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Steve **********
@Tony ******
 wtf... admit a mistake, or inability ? ..haha ha
3 years ago
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Tony *******
@Steve *********
 Precisely
3 years ago
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Tony *******
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Steve **********
@Maxim **********
 agree 99% the 1% is the Thai " official " that just wants to have " fun " with farang. Just smile, be polite and say Mai cow chai or ( I don't understand )
3 years ago
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Sean *********
@Steve *********
 Sometimes I find the offer of a little "tea money" to certain uniforms can ALSO speed up the process and give the tamruat yim-yai! ;-)
3 years ago
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Sean *********
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Dick **********
@Maxim **********
 It also sounds like the USA where they do not have a standard covid certificate that is acceptable to the requirements of every country
3 years ago
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John ****************
@Maxim **********
 total same thai have to do to go to Denmark, can wait up to 14 days to get approved and no status... Same to uh, same to Sweden same to Norway...
3 years ago
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John ****************
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James **********
it seems you need a certain amount of computer skills to sucessfully do it. Many 1000s have got theirs so far so it does work.
3 years ago
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Dick **********
@James *********
 Applying for visas and documents is very easy. I am amazed that so many people are unable to read instructions and then follow them.
3 years ago
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Graham ********
ORIGINAL POSTER
@James *********
 I found it quite easy. I applied for both myself and my Thai girl friend. I applied 7 days before the flight as advised. Actually 10 days. I had the email saying my application had been recieved. What have I done wrong
3 years ago
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Graham ********
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Diezzy ******
The problem is about Who check the papers.. with coe is your embassy now is with the MFA 🤧🤧
3 years ago
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Bobby ********
They don't want people arriving who don't meet the criteria. The airlines could not sustain the loss of having to fly everybody back
3 years ago
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Frank ******
The thousands this week came in with QR?
3 years ago
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Martin ********
It's not that difficult to do. If you want to travel then tough luck
3 years ago
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Carl ********
I agree what a farse and potentially stand to loose your flight money hotel and everything
3 years ago
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Joel *******
Download a browser extension called 'disable CORS', try again, thank me later
3 years ago
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Jeremy ********
The thai pass will be here because the online 90 day reporting which works intermittently has never gone away…
3 years ago
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Graham ********
ORIGINAL POSTER
Every one can do it. We have all got a green success and a application recieved e mail but that is not a QR code needed to fly. Some have inexplicably recieved the QR code. That is the farce.
3 years ago
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Ken ********
Easy its a test
3 years ago
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Joseph *********
Best solution: stay home. Easy.
3 years ago
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Tod *********
Hate to be the bearer of bad news but; It's get a thai pass or stay where ever you are 😕

have some cheese with your whine..
3 years ago
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David *****
@Tod ********
 there's plenty of other places to go.The world doesn't start and stop at Thailand.People will just go elsewhere and do other things instead of all the hassle involved going to Thailand at present
3 years ago
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Steve *******
@David ****
 True for holidays and general tourism. People will go back though.
3 years ago
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David *****
@Steve ******
 for sure people will go back.the majority won't until things are back to normal
3 years ago
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David *****
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Tod *********
I totally agree
@David ****
, there are no shortage of insignificant shit hole third world countries in the world to choose from BUT people sure seem to be fixated on this insignificant pissant developing third world one as far as chomping at the bit to get here 😛
3 years ago
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Edna *******
@Tod ********
 for me it’s family, close friends and a husband to be waiting for me. Individuals desires are far from the same. I have my own wedding to get to.
3 years ago
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David *****
@Tod ********
 there's definately that element for sure.many others have switched off and moved on.i am just glad I've travelled around Thailand because as it stands I won't be back unless things change.It's a shame really but ultimately its up to the people in charge
3 years ago
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David *****
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Maxim ***********
@Tod ********
 While I agree, Thai pass has been yet another disastrous fail implementation. I never left so I don't have any skin in the game, but having common sense regarding proper vs improper whining situation should be a thing that people who have been here for a long time like you and I should understand.
3 years ago
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Steve *******
@Maxim **********
 Stick to the facts. Nobody want's your opinions!
3 years ago
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Steve *******
@Maxim **********
 How do you know? I had no problems, approved in 24hrs.
3 years ago
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Maxim ***********
@Steve ******
 Congratz you are part of the lucky one. But facts don't care about your anecdotal evidence which gave you a great feeling. I am happy for you.
3 years ago
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Steve *******
@Maxim **********
 Just proving it's NOT "another disastrous fail".

Like I said, stick to facts!
3 years ago
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Steve *******
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Ruth *******
@Maxim **********
 nothing is an epic fail after 5 days
3 years ago
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Ruth *******
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Greg ********
Vent all you like but it is not going to happen..... yet anyway
3 years ago
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Greg ********
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Thai Visa Advice and Everything Else
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Thai Visa Advice and Everything Else
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